Implementations Analyst, Sr
Fiserv
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Implementations Analyst, SrWhat does a successful Implementation Analyst, Senior do?
As an Implementation Analyst, Senior at Fiserv, you will facilitate the seamless integration and migration of clients' systems to Fiserv's eBanking products and services. This role is pivotal in conducting system evaluations, providing data analysis, and offering technical support to ensure the successful adoption of Fiserv solutions. You will collaborate closely with clients, contributing to their productivity and workflow optimization through your expertise and recommendations.
What you will do:
- Conduct system evaluations to identify appropriate Fiserv products and determine client setup requirements.
- Analyze and map data from other eBanking systems to Fiserv applications for new business and migration projects.
- Install and configure electronic banking products, guiding clients through setup procedures and conducting presentations.
- Train new clients on product features and provide ongoing training for existing clients.
- Develop and execute test plans to ensure installations and conversions operate correctly with product features.
- Propose Fiserv products to enhance client productivity and offer strategic advice on resource allocation during and post-project.
- Provide technical support via telephone or on-site, addressing moderate to complex technical issues.
- Implement complex projects and mentor junior and mid-level implementation analysts.
- Participate in project assignments and scheduling.
What you will need to have:
- 5+ years of experience in system evaluation, data analysis, or mapping in eBanking systems.
- 4+ years of experience in product installations and client training for electronic banking products.
- 4+ years of experience in developing and executing test plans for product installations.
- High school diploma required.
- Bachelor’s Degree in business, finance, or a related field, or an equivalent combination of education, work, and/or military experience.
What would be great to have:
- 5+ years of experience in the financial industry.
- Previous experience with Fiserv core or online banking systems.
- 4+ years of project management experience.
- AAP certification.
- Previous customer service experience.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
Salary Range
$83,400.00 - $143,000.00These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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Benefits
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Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
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Fuel Your Life Wellness Program
Resources to elevate your well-being
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401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
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Employee Resource Groups
Celebrating inclusion in the workplace
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Paid Time Away
Providing the time off to manage personal needs