Technical Scaled Delivery Manager, gTech
Technical Scaled Delivery Manager, gTech
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Minimum qualifications:
- Bachelor's degree in Computer Science or a related technical field or equivalent practical experience.
- 5 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java, C++, Python).
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- 8 years of experience with data analysis and SQL/MySQL.
- 8 years of experience in a customer-facing role.
- 8 years of experience in operations management (e.g., process improvement, operational reviews, optimizing workflows, etc).
- Experience working with internal gTech Ads tech stacks (e.g., BigQuery, Cloud Functions, Borg, Business Intelligence Platform).
About the job
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Responsibilities
- Act as the primary technical Subject Matter Expert (SME) for clients and Sales. Rapidly master new product stacks and explain technical trade-offs to ensure stakeholder alignment and solution implementation.
- Lead outsourced technical operations. Hold vendor partners accountable for technical SLAs, quality, and compliance. Manage the full vendor life-cycle, and prioritize the evaluation of a partner's technical capabilities.
- Analyze operational data, identify root causes, and advocate innovation through AI, automation, and solution reuse. Drive technical improvements to boost efficiency and customer experience.
- Serve as the technical and operational bridge between business stakeholders and vendor teams. Translate high-level business goals into clear, executable technical operation plans.
- Collaborate with cross-functional teams (e.g., Legal, Finance) to manage program status, actively mitigate technical risks, and swiftly resolve technical escalations to ensure program stability.
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