Business Analyst, YouTube Trust and Safety

Minimum qualifications:

• Bachelor's degree in Engineering, Math, Quantitative Science, or a related technical field, or equivalent practical experience.
• 3 years of experience working in data analytics, consulting, data science, engineering, or a technical operations role.
  
• 3 years of experience in statistical problem-solving and analyzing data sets using SQL or comparable coding language (e.g., Python, R, Java, C++).

Preferred qualifications:

• Master's degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Science, etc.).
  
• Experience working in Trust and Safety operations.
• Experience in data analysis.
• Ability to solve problems in complex, fast-moving, and ambiguous business environments through solid data intuition and business acumen.
• Ability to effectively communicate analysis and recommendations across a wide range of non-technical audiences.
  

About the job

YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the front-lines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Business Analyst, you will partner closely with executive and cross-functional stakeholders (Product, Engineering, Policy Development, Operations) to translate critical business questions into data-driven risk assessments and strategic safety insights. You will work with key business partners to architect metrics, build statistical models, and develop automated investigation frameworks that drive decision-making and optimize Trust and Safety investments. With your investigative expertise, you will help deliver on YouTube’s mission to give everyone a voice, show them the world and build a community. You will be critical in upholding the transparency mandate for the YouTube Trust and safety and crafting the best narrative for executives and the outside world.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Develop metrics and risk profiling frameworks to ensure safe feature launches across YouTube surfaces (VOD, Live, Shorts, Posts, etc.). Quantify and assess feature risks and drive right-size Trust and Safety (T&S) investments.
• Build automated data pipelines and investigation frameworks to monitor launch safety, detect emerging abuse, and show operations performance. Provide low-latency reporting and sampling strategies for high-risk feature launches.
• Collaborate with YouTube data science, engineer, and product partners to launch broader metrics infrastructure for new features and influence future roadmap.
• Support leadership with agile, ad-hoc data analysis and presentations. Translate complex business questions into actionable insights and narrate data stories to cross-functional partners.
• Design, build, and drive actionable insights on metrics that influence business decision-making for T&S’s cross-product safety team, synthesizing information to optimize performance and deliver execution.