ADMISSIONS OPERATIONS (BL-OPER-IUBLA)

The Office of Enrollment Management (OEM) at Indiana University Bloomington is dedicated to attracting, enrolling, and supporting a community of talented students from Indiana, across the nation, and around the world. OEM integrates strategic planning, data-informed decision-making, and collaborative partnerships across campus to create a seamless student experience from first contact through graduation. Through its units Admissions, Scholarships, the Registrar, Student Financial Assistance, Student Central, Orientation and Enrollment Programs, Retention, Planning and Research, Enrollment Marketing and Communications, Administration and Fiscal Affairs, and Development OEM advances the university's mission by fostering access, belonging, and student success while upholding IU Bloomington's tradition of academic excellence and public service.

The Office of Admissions Operations (OPER) provides strategic and technical support for recruitment, marketing, and admissions processing. The team manages systems and business processes to ensure efficient operations and high-quality service for prospective and current students.

Department Specific Responsibilities

• Serves as the main contact for outside vendors for collecting, understanding and processing recruitment data.
• Defines, develops, maintains and is primarily responsible for loading data from external and internal sources into our Customer Relational Management (CRM) system. Structures and submits data to and from outside entities, confirming unique specifications and requirements.
• Performs and analyzes audits regularly to ensure data is clean and kept up to date
• Performs technical tasks including new process design, development and analysis, definition of program specifications, and database coding.
• Responsible for guiding ideas from the development phases through implementation; and making independent judgements.
• Learns new platforms and toolsets. Maintains and supports existing systems in their current operating environments.

General Responsibilities

• Provides analysis of existing data and data structures and satisfies ad-hoc reporting/analysis requests.
• Creates reporting specifications for new reports/dashboards/analytical tools and assists in testing/validation; ensures integrity, accessibility, and accuracy of reports/dashboards and data structures; reviews and approves user requests for access to reporting data and tools.
• Consults with faculty and/or staff to identify new business reporting needs and provides guidance and interpretation of complex environments and data.
• Documents data analysis efforts (data sources, reporting specifications, tools, issue/problem resolutions).
• Researches and stays up to date on emerging technologies and data analysis tools.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in computer science, information science, or related field.)

WORK EXPERIENCE

Preferred

• Some experience in data analysis/reporting or related field.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This position is eligible for remote work, subject to change in the future based on university policy and business needs.

$55,500 annually

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Core

FLSA: Exempt

Job Function: Information Technology

Job Family: Data Analysis & Engineering

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234