Technical Program Manager- Infrastructure operations / Program Manager Tecnico - Infraestructura Operaciones
Infosys
IT, Other Engineering, Operations
Mexico City, Mexico · Monterrey, Nuevo Leon, Mexico · Mexico
Posted on Mar 25, 2025
Job details
Country
Mexico
State / Region / Province
Mexico, Nuevo Léon
Work Location
Mexico City, Monterrey
Domain
Delivery
Interest Group
Infy Mexico
Skills
Domain|Enterprise Risk Management|Enterprise Risk Management, Process|Development Methodology|Scrum
Company
Infosys Mexico
Requisition ID
130402BR
Job description
Location: Mexico City or Monterrey, Hybrid work at least 3 days at Infosys offices.
Responsibilities:
- Conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in the scrum execution model
- Contribute to the strategies, design choices, and infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile new features and capabilities for customers
- Management and execution against delivery plans and commitments
- Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team
- Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations
- Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes
- Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
- Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team’s control to leadership
- Clearly articulate scope, timelines, dependencies, owners, and actions. Report progress to teams and senior leadership in regular cadence
- Looked to as first point of contact for the team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time
- Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with
- Demonstrated ability to operate with independence and autonomy
- Prior experience defining and building technical products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies
- Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project.
- Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks.
- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
- Enjoys diving deep to understand platforms' capabilities and underlying technologies
- Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.