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EUC Analyst

Infosys

Infosys

IT
Bucharest, Romania · Romania
Posted on Mar 31, 2025
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Job details

Work Location

Bucharest


State / Region / Province

Bucharest


Country

Romania


Domain

Delivery


Interest Group

Infosys Limited


Skills

Technology|Infrastructure Testing|End User Computing


Company

IL Romania


Requisition ID

131238BR


careerpage.description_page_field_label_field_role

Technology Analyst


Job description

Technical skills
(Required – Must have)

  • 5 years’ experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function
  • Office 365
  • Must have knowledge of PC hardware architecture
  • Must have knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
  • Must have knowledge of SCCM and operations (installing applications, patch management)
  • Prior experience in Remote Desktop support
  • A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
  • Should have good understanding of Microsoft Active Directory, DHCP and DNS
  • Should have good understanding of user profile management
Technical skills
(Required - Nice to have)
  • Awareness of latest technologies and trends
  • Knowledge of agile methodologies
  • Must have the ability to identify and instill industry best practices.
Language skills needed
English, German, Multilingual for Romania

Soft skills
  • Proven Customer Service skills
  • Excellent written and oral communication
  • Create deep client impact
  • Execution excellence
Area of responsibilities

The role is expected to carry out following function/activities as part of this job.
  • Provides expert judgment and analysis for the design, development and implementation of desktop systems.
  • Analyzes requirements to ensure the system meets performance needs.
  • Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
  • Maintains, repairs, and troubleshoots desktop hardware and software packages.
  • Assists with desktop/laptop images including updates, patches and performance/process enhancements.
  • Has the ability to script, test and deploy automated desktop solutions.
  • Provide level2/3 desktop/ laptop break-fix support
  • Responsible for writing documentation to describe existing and new environments, technologies, and enhancements.
  • Assists with the testing and selection of non-server computing hardware to be used within the enterprise.
  • Assists with the design and maintenance of new images for desktops.
  • Works with outside vendors as requested for incident resolution and to stay current on technology suitable for client environment (i.e. software, desktop images, and hardware).
  • Assists with writing, testing, and installing packages for software upgrades/patches.
  • Serves as a top tier desktop support.
  • Work with offshore teams.

Apply now
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