DevOps Support Engineer
Infosys
Software Engineering, Customer Service
Chile · Indiana, USA · Remote
Posted on Aug 19, 2025
Job details
Work Location
Anywhere in Chile
State / Region / Province
Anywhere in Chile
Country
Chile
Skills
Technology (BPM) | DTS - Reporting, Analytics & Visualization | Azure DevOps Engineer - Competent
Domain
Delivery
Interest Group
Infy Chile
Company
IL Chile
Requisition ID
137706BR
Job description
Job Title: DevOps Support Engineer
A skilled and proactive DevOps Support Engineer who will focuses on maintaining and optimizing AWS environments, supporting CI/CD pipelines using Harness and TeamCity, and driving cost-efficiency across cloud operations. He will play a key role in ensuring system reliability, scalability, and performance while contributing to strategic DevOps initiatives.
Daily Operational Activities:
- Monitor and maintain AWS infrastructure for availability, performance, and security.
- Manage and troubleshoot CI/CD pipelines using Harness and TeamCity.
- Perform routine system health checks, patching, and updates.
- Maintain infrastructure-as-code (IaC) using Terraform or CloudFormation.
- Manage IAM roles, policies, and enforce security best practices.
- Provide on-call support and incident response for production systems.
- Use Dynatrace to configure and monitor application performance, detect anomalies, and ensure system stability.
- Analyze APM metrics to identify bottlenecks and optimize application behavior.
- Collaborate with development teams to resolve performance issues and improve user experience.
- Set up proactive alerting and dashboards for real-time visibility into system health.
- Conduct performance testing and capacity planning.
- Analyze AWS usage and billing to identify and implement cost-saving strategies.
- Automate resource scaling and lifecycle management for non-production environments.
- Implement tagging strategies and cost allocation reports.
- Use AWS Trusted Advisor and Cost Explorer for continuous optimization.
- Develop and maintain observability dashboards for performance, cost, and deployment metrics.
- Drive DevOps best practices across teams through training and documentation.
- Evaluate and integrate new tools to enhance automation and reliability.
- Participate in architecture reviews and suggest improvements for scalability and resilience.
- Implement automated testing and quality gates in CI/CD pipelines.
- 5+ years of experience in DevOps, Cloud Infrastructure, or Site Reliability Engineering.
- Strong hands-on experience with AWS services (EC2, S3, RDS, Lambda, CloudWatch, etc.).
- Proficiency with CI/CD tools like Harness and TeamCity.
- Experience with Dynatrace or similar APM tools (e.g., DataDog).
- Solid scripting skills (Python, Bash, etc.).
- Familiarity with Terraform, CloudFormation, or other IaC tools.
- Strong troubleshooting, analytical, and communication skills.
- AWS Certified DevOps Engineer or Solutions Architect.
- Experience with containerization (Docker, ECS, EKS).
- Knowledge of monitoring tools (Datadog, Dynatrace, Quantum Metrics).
- Experience with GitOps and configuration management tools (Ansible, Github).
If you are Interested, kindly share English profile with monthly net salary expectations (renta líquida).
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.