Senior Product Owner with QSR
Infosys
Job details
Work Location
Atlanta, GA, Raleigh, NC
State / Region / Province
Georgia, North Carolina
Country
USA
Domain
Consulting
Interest Group
Infosys Limited
Skills
Domain|Product Management|Product Management - All
Company
ITL USA
Requisition ID
137748BR
Job description
Infosys is looking for a Product Owner to support our growing QSR (Quick Service Restaurant) client portfolio. In this role, you will act as the bridge between client stakeholders, business teams and engineering squads to shape and deliver digital products that transform restaurant operations, enhance customer experience, and drive business performance. As a Product Owner, you will be responsible for capturing business needs, converting them into actionable user stories, defining the product roadmap, and collaborating with cross-functional teams through the entire product lifecycle. You will play a critical role in defining product strategy, value realization and continuous delivery.
Basic Qualifications
Candidate must be located within commuting distance of Atlanta, GA or Raleigh, NC or be willing to relocate to the area prior to onboarding.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Information Technology experience.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
- At least 5 years in a Product Owner or Product Management role in Agile environments.
- At least 5 years of experience working with QSR clients, preferably in areas such as POS, Store operations, Digital ordering, Kitchen display systems, or delivery & loyalty platforms.
Experience in QSR tech ecosystem – POS systems (example: XStore/NCR/Aloha/Symphony or custom tools), Kitchen automation tools, Third-party delivery integrations, loyalty programs, etc.
Hands-on experience in Agile frameworks (Scrum/SAFe) – responsible for backlog grooming, epic/story creation, prioritization, and sprint planning.
Strong understanding of customer journeys, business KPIs, and product metrics in the QSR space.
Proven ability to create feature roadmaps, MVP plans and collaborate with engineering/design teams to ship high-impact solutions.
Excellent communication and stakeholder management skills, with the ability to interact with both business and technical teams.
Ability to drive cross-functional alignment in a fast-paced, iterative product development environment.
Knowledge of integration platforms and API-led architectures (for menu sync, order aggregation, delivery orchestration).
Experience in data-driven decision making – A/B testing, customer behavior analytics, etc.
Exposure to design thinking and user-centric product development.
Familiarity with DevOps or CI/CD environments for faster product rollouts.
Experience in vendor collaboration or multi-stakeholder ecosystems (e.g., franchise models, aggregators, delivery platforms).
Comfortable with tools like JIRA, Confluence, Figma, or other collaboration/productivity tools.
Willingness to travel to client sites occasionally, as per business need.
Collaborate with UX/UI designers, engineers, QA and other stakeholders to deliver end-to-end solutions.
The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.