Unified Communications Engineer
Infosys
Job details
Work Location
Atlanta, GA
State / Region / Province
Georgia
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Skills
Technology|Network|Unified Communications
Company
ITL USA
Requisition ID
138975BR
Job description
Infosys is seeking Unified Communication Engineer This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within commuting distance of Atlanta, GA or be willing to relocate to the area. This position may require travel to project locations.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years’ experience working with and understanding WAN routing protocols such as BGP, Cisco Router configurations and Firewall configurations.
Experience with multiple network environments with a focus on Cisco devices.
Executed system testing and solutions testing, demonstrating proficiency in handling intricate end-to-end environments.
Experience in build/modify/migrate/support Cisco Unified Communications infrastructure environment including UCS Servers, Call Manager, associated tools and network components.
Experience doing Customer service modifications at application/feature level across Cisco Unified Communication and Collaboration solution components
Experience working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
Experience working with Data Center teams on troubleshooting and debugging hardware/software components.
Experience in automation and scripting with a focus on data center equipment.
Knowledge of Agile methodology
Excellent Analytical and Communication skills
Ability to work in a team in diverse/ multiple stakeholder environment
Logical thinking and problem-solving skills along with an ability to collaborate
Experience and desire to work in a Global delivery environment
Certifications:
CCNP (Data Center) or equivalent experience preferred.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
You will play a critical role in managing Infrastructure and Data Center environments critical to operating as Unified Communications applications. Your primary responsibility will be to provide Tier 3 Service Assurance services to both internal and external customers. You will also be responsible for designing and implementing new network designs to solve for our clients’ requirements.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.