Technology Deployment Lead Engineer
Infosys
IT
Poland · Warsaw, Poland · Wrocław, Poland
Posted on Jan 7, 2026
Job details
Job Role
Technology Lead
Work Location
Warsaw, PL, Wroclaw, PL
State / Region / Province
Dolnoslaskie, Warsaw
Country
Poland
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL Poland
Requisition ID
143098BR
Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Responsibilities:
- Regular alignment with stakeholders across multiple clients (NetCo/ServCo) and maintain software/hardware product trials and IT system deliveries and as per a defined delivery framework and support deployment activities between Infosys, ServCo and NetCo.
- Manage client specific defect triage and review call - escalation path for ticket priority, urgency, etc. Lead triaging of defects between NetCo, ServCo, Software development and OEM vendors.
- Responsible for reviewing, maintaining and project management of product deliveries and interacting with stakeholders throughout the hierarchy of the client and internal platforms.
- Interface with service specific / engineering teams on specific platform(s) for all services/tools and provides regular feedback back to senior management and leadership teams. Ensure defect ticketing databases are managed within agreed SLAs and defined framework.
- Track, manage, escalate and communicate dependencies to address internal risks to ensure a sustainable delivery.
- Guide, assist and upskill support/delivery teams to understand the importance of project planning and requirements of the product or service across platforms or different quality gates within the platform life cycle
- Review platform specific data driven telemetry per client/global platforms - liaising with product deployment head
- Engage stakeholders for Product specific trials for quality gating, review sessions, approvals such as delivery scope, readiness reviews, quality reviews, rollout reviews
- Attends major incident management calls as lead engineer - liaise with Triage Teams
- Device lab configuration and lab management for LAN/WAN Devices, wireless gateways and WiFi extenders.
- Create/improve efficiency through advanced testing capabilities to ensure cost reduction whilst maintaining/improving quality of delivery in the network and/or device capacity.
Required:
- Extensive working experience in Project management and Agile methodology, manual/automated software/hardware testing, detailed root cause analysis and lab maintenance and support for Devices, Networking, wireless and VoIP services.
- Domain knowledge on DOCSIS, Fiber, Wi-Fi 5/6/7, CPE Device management, LAN/WAN, IPv4/6 and CWMP/TR069/TR181.
- Proven experience in network test tools, traffic generators, performance, and stability testing. Including network/software/hardware troubleshooting, data analytics and methodological approach to root cause analysis
- Strong leadership skills, ability to work as part of a large, dynamic team yet be self driven and capable of working in silo when required
- Excellence in presentation skills both remote and in person to all tiers of the management hierarchy and technical engineers of differing skills/backgrounds
Preferred:
- Working experience with Broadband software/hardware testing
- Strong knowledge of IP/LAN/WAN/WLAN networks to configure and troubleshoot In-Home connected devices
- Proven ability to deliver high quality results in a busy and dynamic business focused environment.
- Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment
- Network, device automation scripting, python/ruby.
Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
- Strong analytical skills for data analytics, root cause analysis and identification proactive improvements
- Initiative and flexible work ethic, self motivated and self aware
- Customer/Client centric whilst ensuring business overheads are minimised
- Focused on quality with efficient/confident decision making skills
- Excellent verbal and written communication skills
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.