Integrated Eligibility System Business Analyst
Infosys
Job details
Job Role
Lead Consultant - US
Work Location
Anywhere in the US and/or Remote
State / Region / Province
Anywhere in the US and/or Remote
Country
USA
Skills
Domain|Insurance|Business Analysis, Technology|Functional Testing|Requirement Based Testing, Technology|Healthcare|Healthcare Eligibility and Case Management
Domain
Consulting
Interest Group
Infosys Public Services, Inc
Company
IPS USA
Requisition ID
145824BR
- Serve as a primary point of contact for researching and resolving complex issues related to Medicaid eligibility determinations within the IES. This includes troubleshooting system errors, analyzing data discrepancies, and working with technical teams to implement solutions.
- Collaborate with stakeholders, including agency staff, caseworkers, and technical teams, to gather, analyze, and document business requirements for IES enhancements and modifications.
- Facilitate requirements gathering sessions using various techniques (e.g., interviews, workshops, document analysis) to elicit and validate stakeholder needs.
- Develop detailed documentation, including business requirements documents, user stories, use cases, process flows, and data dictionaries.
- Translate business requirements into functional specifications for the technical team.
- Participate in system testing and validation to ensure that implemented solutions meet business requirements and comply with Medicaid regulations.
- Develop and deliver training materials and user documentation related to IES functionality and updates.
- Stay current with changes in Medicaid eligibility rules and regulations, as well as IES system updates and enhancements.
- Proactively identify opportunities to improve IES processes and efficiency.
- Effectively communicate complex technical concepts to both technical and non-technical audiences.
- Work collaboratively with project managers, developers, and other team members to ensure successful project delivery.
- Minimum of Seven years of experience as a Technical Business Analyst with a minimum of three (3) years of experience supporting a State Integrated Eligibility System (IES).
- Demonstrated expertise in Medicaid eligibility rules and regulations.
- Proven ability to research, analyze, and resolve complex system issues.
- Strong facilitation skills with experience leading requirements gathering sessions for IES enhancements.
- Proficiency in business analysis techniques, including requirements elicitation, documentation, and process modeling.
- A bachelor’s degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.