Principal Technical Program Manager - Intuit - GBSG Services - Payments Mountain View, California
Intuit
Principal Technical Program Manager - Intuit - GBSG Services - Payments
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, come join the Fintech PMO as a PrincipalTechnical Program Manager. The Fintech PMO exists to accelerate the technology and product outcomes of the Fintech organization and across the ecosystem by improving and enabling world-class strategy, execution, and delivery. We drive for accountability and clarity while ensuring execution excellence, and empowering cross-functional teams to scale and organize for speed
Responsibilities
Portfolio
Partner with the Portfolio Leadership Team to unblock/guide program teams’ delivery
Ability to manage the breadth and depth of the program portfolio
Identify and/or simplify program level processes enabling the org to operate smoothly
Demonstrate strong executive level communications skills driving transparency across program portfolio to Senior Leadership
Quickly come up to speed and scale the payments portfolio and deliverables independently
Understand the technology landscape and connect the dots across various programs within the portfolio to simplify the 'why/what/how'
Effectively identify and manage dependencies across the program
Manage risks, issues, and escalations specific to international market complexities, such as compliance challenges and infrastructure constraints.
Program
Develop a program structure and drive a program operating cadence
Drive creation of execution plans across all phases of planning, development, and production readiness and launch
Ability to define and implement program frameworks ensuring operational rigor across the program enabling teams to deliver with ease
Strong ability to kickoff programs and establish close partnerships with core stakeholders
Collaborate with leaders in product management, engineering, and other groups to achieve program goals
Manage dependencies at scale through structure and right sized processes
Quickly and effectively and resolve the critical issues and risks. Clearly communicate actionable solutions, striking an effective balance between stakeholder needs and technical limitations
Ability to influence stakeholders at all levels leading to quick decisions
Communicate results and progress clearly and in actionable form across the organization and at all levels; includes program status, risks, dependencies and change control
Thrive in establishing order and clarity amongst ambiguity and chaos inherent in rapid international expansion.
General
Builds trust amongst teams
Be a strategic thinker and effective communicator
Be a results-oriented strong team player with the ability to anchor stakeholders to primary objectives and outcomes.
Collaborate effectively to resolve conflicts and influence others to achieve desired results
Ability to scale across large scale portfolios in a boundaryless manner
Anticipate, recognize, and work through resistance or setbacks independently
Ability to leverage AI efficiently in daily program activities
Qualifications
Strong program management experience with 10+ years experience, or the equivalent in the industry
Demonstrated ability to work in a matrix environment and ability to influence leaders and build strong partnerships across organizations in delivering the best outcome of complex programs
Outstanding communication skills appropriate for executive-level audiences including goals of program and other relevant success criteria
Highly capable in stakeholder management and strong capability to build strong relationships
Demonstrated ability to collaborate with engineering teams on complex technology programs in an agile environment
Result oriented team player with excellent balance of people, organizational, and technical skills to execute and deliver outcomes
Thrive in establishing order and clarity amongst ambiguity and chaos
Anticipate, recognize, and work through resistance or setbacks independently
Background in Fintech is a plus
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: