Senior Staff Product Manager

Category Product Management Location Mountain View, California Job ID 19335

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Company Overview

Job Overview

Intuit's is focused on delivering innovative financial solutions to power the prosperity of consumers.

We offer a range of innovative Consumer Fintech products designed to meet diverse financial needs.

We are seeking a seasoned and strategic Principal Product Manager to lead the development and

enhancement of our Risk capabilities across our Intuit Consumer

Group lending portfolio.

This is a critical, high-impact role responsible for the end-to-end product strategy and execution

across the entire Risk lifecycle – encompassing customer acquisition, application processing,

underwriting, ongoing monitoring, and fraud prevention. You will be instrumental in building and

managing innovative, data-driven Risk capabilities that enable sustainable business growth, mitigate

losses from both credit and fraud, and maintain a secure and positive customer experience for users

of our Consumer Group products.

You will collaborate closely with cross-functional teams within Intuit including Engineering, Credit

Policy, Fraud Strategy, Data Science, Operations, Business Development, and other Product

Managers to define the future of Risk management for our Consumer Group lending products.

If you are passionate about leveraging technology and data (including AI/ML) to solve complex Risk

challenges in the consumer lending space, this role is for you.

Responsibilities

Product Strategy and Vision: Own and drive the product vision, strategy, and roadmap for

Risk capabilities across our Intuit Consumer Group lending portfolio Identify, define, validate,

and prioritize opportunities based on customer needs, business impact, and technical

feasibility

• Thought Leadership: Act as the product thought leader for Intuit Consumer Group Lending

Risk Identify critical customer and business requirements related to both creditworthiness

and fraud prevention, understand business goals, define the desired end-state product

experience, and partner with development teams to design optimal, scalable solutions

• Lifecycle Management: Oversee the product lifecycle for Risk capabilities, including:

• Acquisition and Underwriting: Define strategies and capabilities for accurate identity

verification, robust fraud screening, comprehensive creditworthiness assessment,

streamlined application flows, integration of diverse data sources (traditional and

alternative), and the development/deployment of advanced AI/ML models and rule

engines for both fraud detection and credit decisioning related to Consumer Group

lending products

• Portfolio Management and Monitoring: Develop capabilities for proactive risk

monitoring (both credit and fraud), automated detection of suspicious activity,

dynamic risk-based controls, customer exposure management, and features

supporting account lifecycle events (eg, limit adjustments, refinancing options), as

well as optimizing collections and recovery processes

• Customer Focus: Conduct in-depth customer research, usability studies, and experiments to

deeply understand risk- and fraud-related customer friction points and security needs within

the consumer lending journey Champion the customer perspective throughout the product

lifecycle

• Data-Driven Execution: Define and track key performance indicators (KPIs) and metrics for

both credit performance and fraud mitigation effectiveness against customer needs and

business goals for Consumer Group lending Use data to inform prioritization, communicate

progress, and demonstrate success

• Cross-Functional Leadership: Lead and collaborate effectively within Intuit with Engineering,

Data Science, Credit Policy, Fraud Strategy/Operations, Design, Marketing, and other partners

to ensure successful discovery, development, launch, and iteration of Risk products and

features for Consumer Group lending

• Roadmap Execution: Drive the product roadmap from minimum viable product (MVP) to

significant scale, managing trade-offs and ensuring timely delivery of high-quality

capabilities

Qualifications

What you'll bring

• Experience: 8+ years of product management experience, specifically designing and

delivering risk or fraud solutions for consumer lending products, ideally within the FinTech or

financial services industry

• Domain Expertise: Deep understanding of both credit Risk risk domains across the consumer

lending lifecycle: including acquisition, identity verification, underwriting, transaction

monitoring, account management, and collections/loss mitigation Familiarity with modern

risk assessment techniques, including the application of AI/ML for decision-making

• Strategic Thinking: Proven experience in defining product vision and strategy, translating

them into actionable product roadmaps, and influencing long-term direction

• Customer Obsession: A strong track record of working closely with customers and partners,

employing deep empathy, listening skills, and a customer-focused approach to shape

strategy and priorities within the consumer context

• Execution and Program Management: Proficiency in managing complex program/project

deliverables involving multiple teams, dependencies, and timelines Ability to navigate

ambiguity and drive execution from concept (MVP) through to significant scale

• Leadership and Influence: Excellent collaboration skills with a demonstrated ability to lead

execution across diverse teams and influence stakeholders across different functions and

levels of the organization

• Communication: Inspiring written and verbal communication skills, capable of effectively

articulating vision, strategy, and results to audiences ranging from small technical teams to

senior executives and large groups

• Data-Driven: Strong analytical skills and a data-driven approach to decision-making, including

defining success metrics and measuring outcomes for both credit performance and fraud

prevention

• Education: BS or technical degree preferred, or equivalent relevant work experience

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $196,500 - $266,000

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