Fraud and risk staff analyst

Company Overview

Job Overview

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our four leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem.

We are seeking a Fraud Analyst to join our Trust & Safety Policy team. In this role, you will take ownership over fraud & content moderation policy & strategy for Mailchimp, and lead high scale projects that include a tight collaboration with global teams (Analytics ,Product, Data engineering, AI/ML, R&D, Compliance). Your primary responsibility will be to establish policies & constant optimization while getting sound decisions that balance risk, user experience and financial performance.

You’ll be a good fit to this role if you are:

• A problem solver with strong analytical skills.

• A creative and critical thinker.

• Have demonstrated ability to juggle competing priorities, drive multiple initiatives in parallel, and deliver outcomes quickly in a dynamic, ambiguous environment"

• Naturally inquisitive and always looking to expand your knowledge.

• Capable of working independently and making decisions with little direction.

• Capable of communicating ideas clearly and concisely.

Responsibilities

• Fraud Intelligence & Pattern Detection — Transform complex data into actionable insights by identifying emerging fraud patterns, attack vectors, and abuse trends across Intuit's product ecosystem, with a focus on Mailchimp content moderation and product abuse.

• Policy Development & Optimization — Establish, refine, and continuously optimize fraud and content moderation policies, making sound, data-driven decisions that balance risk mitigation and user experience

• Cross-Functional Program Leadership — Lead high-impact, large-scale initiatives, driving tight collaboration across global teams

• Stakeholder Communication & Influence — Communicate regularly with leadership, peers, and cross-functional stakeholders — translating analytical findings into clear, business outcomes.

Qualifications

• 4+ years of experience doing a quantitative analysis, among them, min 2 years of experience in e-commerce, payments or financial services - Mandatory

• Rich experience in SQL, specifically on your current role

• Orientation to AI advanced tools and passion to optimize existing processes

• BA/BS in Industrial engineering/Economics/Accounting/Similar field- Advantage

• Background in content moderation / community - Advantage

• Able to express your thoughts and ideas in a fluent and clear manner

• Able to lead a project, independently and with quick decision making

• Proactive, strong “can do” approach

• Team player with great interpersonal skills

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: