Business Systems Analyst I
Iowa State University of Science and Technology
Position Title:
Business Systems Analyst IJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelor’s degreePreferred Qualifications:
Relevant professional certificateStudent Information System implementation or support experience, preferably Workday Student
Previous experience working in higher education
Experience with business systems analysis or related work (software development, network diagnostics, solution design)
Demonstrated ability to engage internal and external stakeholders in a technical capacity
Job Description:
Summary
The Office of Student Information (OSI) is excited to announce an opening for a Business Systems Analyst I position. This position is focused on the entire Workday Student ecosystem related to the responsibilities of the Academics team, including responsibilities related to the Graduate College, Academic Records, Registration, Program Completion, and APR/Advising. The successful candidate will analyze and execute work with a cross-functional lens to ensure configuration has considered all possible down-stream and cross-stream impacts.
Key responsibilities include:
- Assisting with the collection, analysis, testing and documentation of data to support student business operations and configuration.
- Assisting in the configuration of Workday to support the success of all stakeholder units. Performs support ticket resolution or escalation as needed.
- Assisting in the continuous improvement efforts regarding policies and procedures, communication plans, and new processes to support stakeholder area success.
We are looking for candidates that have a problem-solving and solution-oriented mindset with related experience in customer service, business systems analysis or related work (software development, network diagnostics, or solution design as examples) to show the execution of those skills.
Additional information: Hybrid work environment with remote and on campus duties. Core hours are M-F 8am-5pm with the option of 7:30am-4pm with appropriate coverage.
Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS808Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program