IT Project Manager

John Hancock  Manulife

John Hancock Manulife

IT, Operations
Makati, Metro Manila, Philippines
Posted on Jul 8, 2025

The IT Project Manager is responsible for leading the planning, execution, and delivery of technology projects that support business objectives. This role involves managing cross-functional teams, coordinating with stakeholders, and ensuring that projects are delivered on time, within scope, and within budget. The IT Project Manager will oversee software development, infrastructure upgrades, system integrations, and other IT initiatives.

Position Responsibilities:

  • Manages cross-squad programs across complex technical, regulatory, or other cross-cutting needs.
  • Ensures progress against important milestones where consistent and coordinated implementation is required.
  • Leads coordination efforts with some leadership support of Product Owners, Architects and Engineers to meet regulatory and technical requirements.
  • Manages and coordinates business and technical projects through all phases of initiation, development and implementation.
  • Assess and manages risks that impede successful project delivery.
  • Supervise and motivate project groups working in both agile and traditional project management framework, to enable them complete assigned tasks within set time, and to deliver top performance.
  • Ensure that requirements are defined and provide direction for products and services being delivered.
  • Ensure a sustainable pace with high levels of quality for the team.
  • Responsible for managing the planning, organizing and implementation of a complex strategic project (a highly visible initiative crossing multiple functions, Divisions and Business Units).
  • This includes taking a project from initiation through final implementation; assembling a matrix project team, including identification, and securing of resources needed, and assigning responsibilities based upon the project plan.
  • Continually and effectively communicate within our organization and with functional representatives.
  • This role is matrixed to the Executive Sponsor of project/program assigned.
  • Plans, leads, organizes, and motivates Agile project teams. Delivers Agile projects that offer outstanding business value to the users.
  • Supporting the product owner in managing communications with stakeholders, managing customer’s expectations for deliverables, and implementing an effective project governance system.

Required Qualifications:

  • 5-10 years professional experience
  • Minimum 3 years solid experience as a Project Manager working on agile teams.
  • Prior experience with Agile methodologies with enterprise-level application development projects
  • Knowledge of technology platforms and environments
  • Experience in the Insurance and Banking industry preferred.

Preferred Qualifications:

  • PMP/PMI-ACP certification is a plus.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid