Associate IT Business Analyst
John Hancock Manulife
Associate IT Business Analyst
Manulife Hong Kong is seeking a self-motivated Associate IT Business Analyst, who is obsessed with delivering value, is forward-thinking, and improves business analysis process.
Position Responsibilities:
Review and analyze requests from business users and work collaboratively to understand company priorities and ensure alignment with company goals
Produce detailed user requirement documents and specifications supported by business/operation flow, and mock-ups for proposed solutions
Build consensus and facilitate discussion with related stakeholders, business partners and IT development teams
Participate in project planning from project initiation to closure and responsible for tracking requirement and testing progress
Review test strategy and test plan prepared by testing team, and manage test execution to ensure the end product meets the business objectives
Act as an internal business system area expert and champion
Provide quality system training to business users
Own, investigate and resolve system and project issues
Required Qualifications:
Thorough understanding of individual insurance products, operations and processes
Experience in life insurance policy admin system enhancement
Strong analytical and problem solving skills necessary to support deep dives into business operational problems and able to evaluate impacts and opportunities
Well organized and attentive to details with the ability to craft the detailed operational flow and requirements
Disciplined with project scheduling and flexible with working hours
Self initiated and have a strong drive to learn
Strong PC skills including MS Word, Excel and good understanding of SQL
Ability to convey information clearly and effectively through both verbal and written communication in English
Experience and knowledge in complicate testing execution and support
Minimum 3 years' work experience with insurance or financial services industry
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement