Business Intelligence Developer
John Hancock Manulife
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Why Choose Manulife?
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Competitive salary packages and performance bonuses
Day 1 HMO + FREE coverage for dependents (inclusive of same-sex partners)
Retirement savings benefit
Rewarding culture that values wellness and well-being
Access to a global network of industry experts
Extensive training and development resources
Overview
The Business Intelligence Developer plays a critical role in transforming raw data into actionable insights that inform strategic decisions, optimize business processes, and support organizational growth. This role blends data analysis, visualization, and technical development to help the business understand performance, identify opportunities, and drive innovation. Working closely with cross-functional teams, the BI Developer delivers compelling data stories through dashboards and reports, contributing to a culture of evidence-based decision-making.
Job-specific Accountabilities
Operational Excellence
Collect data from diverse sources including databases, spreadsheets, logs, and external datasets.
Cleanse and transform raw data to ensure accuracy, consistency, and reliability.
Normalize, aggregate, and structure data for analysis and visualization.
Collaborate with business analysts, developers, and stakeholders to understand data requirements.
Translate business needs into technical specifications and BI solutions.
Conduct data mapping and profiling to ensure completeness and accuracy.
Document user stories and business requirements for data-related projects.
Manage stakeholder relationships, ensuring clear communication and alignment on data initiatives.
Identify and implement data-driven improvements to enhance operational workflows.
Data & BI Solutioning
Design and develop dashboards, reports, and visualizations using Power BI and other Power Platform tools.
Apply UI/UX best practices to create intuitive and impactful visual narratives.
Monitor and report on key performance indicators (KPIs) to measure business success.
Deliver regular and ad-hoc reports tailored to stakeholder needs.
Assist in building models to forecast trends and outcomes based on historical data.
Support predictive analytics and machine learning initiatives.
Lead the design and delivery of scalable BI solutions aligned with business objectives.
Ability to assess initial effort and resource estimates for BI projects to support planning and prioritization.
Governance & Strategy
Ensure compliance with data governance, quality, and modeling standards.
Mentor junior team members and promote best practices in BI development and data storytelling.
Manage user access, troubleshooting issues, and maintain reporting environments.
Implement identified BI development standards to ensure consistency and scalability.
Support internal and external audits by ensuring BI solutions meet compliance and risk management requirements.
Participate in creating/designing training materials and documentation to upskill team members and stakeholders.
Support career development by identifying growth opportunities and mentoring team members toward advancement.
Qualifications
Education & Experience
Bachelor’s degree in any field.
Minimum of 5 years of experience in BI development, preferably with Power BI.
Experience with Qlik, Tableau, or other BI tools is a plus.
Strong analytical thinking and problem-solving skills.
Excellent written and verbal communication skills.
Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation and company related activities)
Shift Schedule (morning/mid/night): Amenability to work on the assigned schedule (dependent on business need)
Technical & Functional Knowledge
Proficiency in SQL, Excel, Power BI, Power Query, Power Automate, and Power Apps.
Familiarity with Python or R for data manipulation and analysis.
Understanding of ETL processes and data warehousing concepts.
Knowledge of machine learning fundamentals and predictive analytics.
Experience with cloud data platforms (e.g., Azure Data Lake, MS SQL, EDL).
Awareness of data governance, modeling, and quality assurance practices.
Ability to adapt to evolving tools, technologies, and methodologies.
Skills
Data Manipulation & Wrangling
Data Visualization & Storytelling
Programming Languages (SQL, Python, R)
Data Warehousing & ETL
Predictive Analytics (ML)
Data Governance & Quality
Business Requirements Translation
Communication & Stakeholder Engagement
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement