A Product Development Lead plays a pivotal role in driving the development, enhancement, and management of insurance products across their lifecycle. This role focuses on translating customer insights, market trends, and regulatory requirements into innovative, customer-centric product solutions that remain competitive in a dynamic market.

The successful candidate will ensure products are commercially sound by balancing risk, pricing, and profitability while supporting the company’s growth strategy. Working closely with cross-functional teams including actuarial, marketing, distribution, operations, and compliance, the Product Development Lead will drive product innovation, continuous improvement, and successful product performance in the market.

Position Responsibilities:

• Lead the development and launch of new product features and services, as well as act as subject matter expert for existing offerings. Lead the development of new insurance products and enhancements by translating insights and professional advice from Product Proposition and Pricing into clear, actionable business requirements that drive successful product delivery.
• Lead cross-functional core teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and effectively
• Drive projects to completion; help the business make key decisions in a timely manner; seek consensus
• Leverage industry knowledge and research to improve the competitiveness of product offerings
• Develop and ensure delivery of detailed product specifications and regulatory collaterals.
• Responsible for regulatory filings and ensure compliance with industry standards.
• Lead medium to high complexity cross-departmental projects independently (for Product Manager)
• Support Head of Product Development with ad-hoc projects and presentations.

Required Qualifications:

• A minimum bachelor’s degree in Actuarial, Financial, Business, or related field of study; preferably part-qualified or qualified actuary with a pricing actuarial background.
• Minimum 10 years’ experience in Product Development, Proposition, and/or Pricing functions in Life Insurance industry. Understanding business processes and product development cycles.
• Strong analytical and problem-solving skills with the ability to balance technical detail and commercial impact.
• Able to provide professional advice, communicate difficult concepts and information, converts technical information into business information and advices.
• Excellent verbal and written communication skills (Bahasa and English) with the ability to influence stakeholders across the business.
• Prior managerial experience is a must.
• Proactive, detail-oriented, and comfortable working in a fast-paced environment. Able to work with AI to improve processes.
• Self – driven to proactively identify what needs to be addresses and prioritized to best achieve objectives of their role
• Ability to build and manage relationships with the key internal stakeholders

Preferred Qualifications:

• Solid interpersonal skills to effectively build relationships and communicate with other departments

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.