Research Benefits Administrator
John Hancock Manulife
This job is no longer accepting applications
See open jobs at John Hancock Manulife.See open jobs similar to "Research Benefits Administrator" AnitaB.org.Accounting & Finance
Metro Manila, Philippines · Lapu-Lapu City, Cebu, Philippines
Position Responsibilities:
Accurately review, classify and index incoming documents according to established guideline and workflows.
Ensure data accuracy and completeness prior to system entry to maintain high-quality administrative records.
Monitor queues, prioritize workloads, and process documents within required turnaround times.
Identify and escalate discrepancies, missing information or document issues to appropriate teams.
Maintain compliance with data privacy, confidentiality, and recommending solutions. Proficiently manage all support tasks.
Required Qualifications:
Bachelor’s Degree or equivalent administrative experience in a related field.
Cross-trained in all Admin Advantage worktypes
Proficient in MS Office and Admin Advantage systems, including AWD, Manuconnect, ESC Web, and CII.
Preferred Qualifications:
• Strong attention to detail with the ability to identify errors and inconsistencies quickly.
• Excellent organizational and time-management skills to handle high-volume workloads.
• Ability to work independently while maintaining accuracy and productivity standards.
Strong analytical and problem-solving skills for handling document issures.
• Effective communication skills for coordinating with cross-functional teams.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
This job is no longer accepting applications
See open jobs at John Hancock Manulife.See open jobs similar to "Research Benefits Administrator" AnitaB.org.