IT Controls Analyst

John Hancock  Manulife

John Hancock Manulife

IT

Quezon City, Metro Manila, Philippines

Posted on Apr 14, 2026

We’re looking for an IT Controls Analyst to join our Global Tech team at MBPS. In this role, you will play a key, dynamic role in modernizing our customer interactions, helping to integrate analytics, business intelligence and AI into our decisions while providing actionable insights to stakeholders across the business.

Have the skills and experience for the job? Learn more about it below!

Position Responsibilities:

  • Plans, conducts and manages cybersecurity and technology activities in support of our Line 1 Risk Management programs ensuring alignment with regulatory requirements and internal policies and standards.
  • Work within a team to support the coordination and execution of Inherent risk assessments, process risk and control assessments and associated controls testing.
  • Partners with operations and IT teams to ensure compliance with requirements for managing and monitoring technology related processes, risks and controls.
    Support the review of third-party SOC reports and assessments of associated complimentary end user controls.
  • Leads projects or work streams independently and contributes to their planning
  • May act as professional expertise information resource for colleagues in own area, advising on a particular topic with a degree of authority
  • Requires advanced problem-solving skills involving filtering, interpretation and validation of dynamic information
  • Works independently, receives minimal guidance
  • May coordinate resources for a small team and contribute to the effectiveness of their contributions to the broader area
  • Amenable to work UP Ayala Technohub (Quezon City)
  • Amenable to work on a hybrid set-up (3x a week onsite)
  • Amenable to work in any shift schedule assigned (night shift; but flexible depending on business need)

Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology or equivalent.
  • Minimum of 3-5 years of experience in IT Audit, SOX, and Risk Management or any equivalent role.
  • Knowledge of IT security controls and technologies, IT systems and networks, security testing, security policies, standards, and regulations
  • Experience performing compliance and control testing assessments
  • Knowledge of frameworks such as NIST CSF, ISO 27001 and CIS Top 20 Controls
  • Excellent communication skills (oral and written) including presentation skills and demonstrated ability to present at all organizational levels; includes ability to develop and deliver effective user education sessions to squads as needed

Skills:

  • Cybersecurity
  • Security Compliance
  • IT Controls
  • IT Audit
  • IT Regulatory Compliance
  • Risk Assessment
  • Control Testing

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid