As an Associate Security Analyst within Global Cybersecurity Operations – Segment, you will support the collection, analysis, and interpretation of information to identify patterns, surface risks, and detect anomalies across the environment. This role provides hands-on exposure to cybersecurity operations while contributing to continuous improvement initiatives that enhance operational efficiency and cyber resilience.

Position Responsibilities:

• Execute defined processes with a strong emphasis on accuracy, quality, and consistency of output.
• Document, maintain, and continuously improve process workflows and operating procedures.
• Identify, recommend, and contribute to efficiency improvements and enhancement opportunities using data analytics, automation, and process optimization techniques.
• Stay current on emerging technologies, evolving cyber threats, and key business drivers impacting security operations.
• Perform cybersecurity operational activities assigned within Segment Cybersecurity Operations.

Required Qualifications:

• Minimum 1 year of experience in a corporate or professional work environment
• Familiarity with leveraging AI, machine learning, and automation tools to improve operational efficiency, enhance data analysis, and strengthen cyber defense capabilities (e.g., anomaly detection, alert tuning, process automation).

• Strong analytical mindset with proven ability to collect, interpret, and assess data.
• High attention to detail and accuracy, even in fast-paced or high-pressure situations.
• Self-motivated, resourceful, and capable of working independently with minimal supervision.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
• Bachelor’s degree in Computer Science, Mathematics, Statistics, Information Technology, Cybersecurity, or a related field, or equivalent practical experience.
• Amenability to work in night shift (8:00PM to 5AM PHT) and hybrid work arrangement in Quezon City (3x onsite)

Preferred Qualifications:

• Working knowledge of scripting or programming languages (e.g., Python, PowerShell, JavaScript)
• Strong PC and productivity tool proficiency, particularly Microsoft Office (Excel, including VBA/Macros).
• Familiarity with writing, executing, and analyzing KQL/SQL queries.
• Foundational knowledge of computer networking concepts (e.g., TCP/IP, DNS, DHCP, network security principles).
• Experience or exposure to cybersecurity operations, SOC, incident response, or cyber monitoring activities

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.