Policy Governance Senior Analyst

John Hancock  Manulife

John Hancock Manulife

IT

Quezon City, Metro Manila, Philippines · Lapu-Lapu City, Cebu, Philippines

Posted on May 25, 2026

We’re looking for a Policy Governance Senior Analyst to join our Integrated Compliance Services at MBPS. In this role, you are expected to coordinate Policy Governance services, oversee policy management processes, maintain the operating model for policy and data management, support Policy Sponsors and Managers, and manage the SharePoint repository for policies and key documents, while reviewing and coordinating compliance assessments across stakeholders and driving communication, issue resolution, and continuous process improvements.

Position Responsibilities:

  • Coordinate and support Policy Governance Team services.

  • Oversee policy management processes to ensure compliance with minimum requirements.

  • Maintain and update the operating model for policy and data management.

  • Support Policy Sponsors and Managers in governance and compliance activities.

  • Manage and administer the SharePoint repository for policies and key documents.

  • Review, document, and coordinate policy compliance assessments across stakeholders.

  • Drive stakeholder communication, issue resolution, and continuous process improvements.

Required Qualifications:

  • College/University Degree and/or equivalent experience in Education, Legal, Finance, Business, or related fields

  • At least 2 years of experience in stakeholder management, process improvements, business writing and process documentation.

  • Advanced written and verbal communication skills. Use these skills while working with stakeholders from different levels of the organization.

Preferred Qualifications:

  • Strong organizational, multi-tasking, analytical and problem-solving skills.

  • Proficient with Microsoft Word, PowerPoint, Excel, Teams, Outlook, ChatMFC and SharePoint.

  • Solid digital fluency skills: knowledge of or ability to learn applicable compliance or business systems.

  • Basic to Intermediate project management skills

  • Demonstrates awareness of other’s time commitments and manages resources to effectively accomplish work within the established timelines.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid