The L3 Middleware Engineer (Solutions Engineering) is a senior technical role responsible for designing, engineering, and optimizing middleware platforms that support enterprise applications. This role focuses on solutions engineering, advanced troubleshooting (L3), and driving modernization initiatives across cloud environments.

Position Responsibilities:

Solutions Engineering & Architecture

• Design and implement scalable, secure, and highly available middleware solutions aligned with enterprise architecture standards
• Partner with application, infrastructure, and DevOps teams to define integration patterns and platform strategies
• Lead solution design for application onboarding, modernization, and cloud migration initiatives
• Evaluate and recommend middleware technologies, frameworks, and architecture patterns

Advanced Support (L3) & Problem Resolution

• Act as L3 escalation point for complex middleware incidents and performance issues
• Perform deep root cause analysis and implement permanent fixes
• Drive proactive problem management and platform stability improvements

Platform Engineering & Optimization

• Engineer and optimize middleware platforms across cloud (Azure) and on-prem environments
• Implement high availability, disaster recovery, and performance tuning strategies

Cloud & Modernization

• Lead and support cloud migration strategies (On-Prem to Azure IaaS/PaaS)
• Design and implement cloud-native middleware solutions using Azure services

Security & Governance

• Implement security practices (TLS, certificate lifecycle, patching, hardening)
• Ensure compliance with enterprise security policies

Required Qualifications:

• 7+ years experience in middleware engineering
• Strong experience in middleware platforms (WebSphere, WebLogic, Tomcat, IIS)
• Strong experience with Azure and/or other cloud platforms (API Management, Service Bus, App Services)
• Knowledge of integration patterns and cloud migration
• Background on application development is a big plus

Preferred Qualifications:

• DevOps and CI/CD exposure
• Containerization (Docker/Kubernetes)
• Azure certifications

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.