Payments- Transactional Credit Management- Senior Product Associate
JPMorganChase
Payments- Transactional Credit Management- Senior Product Associate
Job Information
- Job Identification 210638235
- Job Category Product Management
- Business Unit Commercial & Investment Bank
- Posting Date 03/07/2025, 17:01
- Locations 10430 Highland Manor Dr, Tampa, FL, 33610, US
- Job Schedule Full time
Job Description
As a Senior Product Associate in Payments- Transactional Credit Management Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- Assists in coordinating with Transaction Approval Group, Intraday Payments Credit Risk and functional teams across Payments, on development and implementation of business rules, approval and operating model for transaction decisioning for non-Credit-managed clients
- Manages and approves daily transaction referrals for intraday payment activity and returnable overnight overdrafts in line with TCM-owned procedures
- Collaborates with Product Development and Technology in the identification and submission of technical requirements for strategic funds control platform development; writes the requirements, epics, and user stories to support product development
- Assists in communicating strategic operating model changes and TCM team remit to regional internal and client-facing stakeholders (Sales, Client Service, Operations)
- Partners with Credit Risk Management, Credit Risk Middle Office and functional teams across Payments to execute tactical and strategic roadmaps for end-to-end management of onboarding/offboarding protocol for non-Credit-managed clients
- Executes governance framework, in partnership with functional teams across Payments, to monitor non-Credit-managed client populations globally to ensure accurate and timely onboarding/offboarding, and identifies opportunities for refinement
- Creates governance, monitoring and reporting on processes above relating to non-Credit-managed clients, in partnership with Exposure Management
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Partners with the broader Product organization to identify new product and commercial opportunities that reflect the needs of non-Credit managed clients and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features / sell box on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to non-Credit managed clients
- 3+ years of experience or equivalent expertise in product management, credit risk management, payments, or a relevant domain area
- Proficient knowledge of and interest in the product development lifecycle
- Experience in product lifecycle activities including discovery and requirements definition
- Developing knowledge of data analytics, data literacy and navigating systems and large data sets
- Strong organizational and communications skills
- Keen interest in navigating across a broad set of global functional stakeholders to solve problems, manage programs, and influence outcomes
- Ability to establish and follow procedures regarding intraday credit decisioning and client management
- Prior experience working in a highly matrixed, complex, global organization
- Technical skills using Alteryx, Tableau, Microsoft Excel and Microsoft PowerPoint
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
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