Data Solutions Operations - Fusion Service Delivery - Associate
JPMorganChase
Data Solutions Operations - Fusion Service Delivery – Associate
Job Information
- Job Identification 210652161
- Job Category Data Operations
- Business Unit Commercial & Investment Bank
- Posting Date 08/05/2025, 01:58 PM
- Locations 200 White Clay Center Dr, Newark, DE, 19711, US
- Job Schedule Full time
Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Fusion Service Delivery (FSD) department. You will be involved in many aspects of the business providing end-to-end data management, analytics, and reporting across the investment lifecycle for institutional investors.
As a Data Solutions Operations Associate within the Fusion Securities Data (FSD) team, you will play a crucial role in advancing Fusion, our cloud-native data solution tailored for institutional investors. You will contribute to comprehensive data management, analytics, and reporting throughout the investment lifecycle. With our substantial investments in data analytics, visualization strategies, and future-ready skills, you will be part of redefining the traditional operating model. Our team leads data-promoten innovation, utilizing industry-leading tools and continuously reshaping the working environment. We seek exceptional candidates to join us in promoting this exciting transformation and enhancing data quality management within the Fusion platform, a vital component of Securities Services.
Job Responsibilities:
- Lead the execution of strategic initiatives to enhance exception management tooling, ensuring scalable and efficient service delivery across Fusion products and solutions
- Oversee daily file monitoring to ensure timely delivery of datasets and products to end users and clients, maintaining high standards of operational excellence
- Manage Business As Usual (BAU) exceptions, identify root causes, and collaborate with cross-functional teams to implement effective resolutions
- Work directly with Technology, Product Owners, and Source Teams to identify and implement strategic solutions that drive process improvements and innovation
- Support data mining and analytics to define process flow and best practices, contributing to continuous improvement and operational efficiency
- Establish ongoing governance and controls for BAU processes, ensuring compliance and risk mitigation
- Develop and produce meaningful metrics reporting to share insights with senior audiences, driving data-driven decision-making
- Document process flows and create Standard Operating Procedures to ensure clarity and consistency in operations
- Analyze and interpret complex data sets to derive meaningful insights, identifying trends, patterns, and correlations to support strategic decisions
- Facilitate communication and collaboration across various teams to drive exception resolution and foster a positive team environment
Required qualifications, capabilities, and skills:
- Minimum of 5 years in Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, Middle Office, or Finance
- Strong ability to analyze complex business problems, identify root causes, and propose effective solutions
- Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook) for documentation, data analysis, presentations, and communication
- Proficiency in tools like Excel, Visio, SQL, Alteryx, querying databases, and Confluence
Preferred qualifications, capabilities, and skills:
- Bachelor's degree in Finance preferred
- Knowledge of Tableau, Python/Jupyter Notebook, and ProDQ (previously OWL DQ)
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans