Product Delivery Manager, Identity and Access Management
JPMorganChase
Product Delivery Manager, Identity and Access Management
Job Information
- Job Identification 210660917
- Job Category Product Portfolio & Delivery
- Business Unit Corporate Sector
- Posting Date 08/28/2025, 07:24 PM
- Locations 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
- Job Schedule Full time
- Job Shift Day
Job Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Identity and Access Management, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Defines and communicates product vision, strategy, and delivery roadmap aligned with the IAM Global Technology Infrastructure strategy and business goals
- Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes
- Drives execution of engineering delivery teams including but not limited to product backlog prioritization, epics and user stories consumable/refinable by the engineering team
- Partners with Operations/SRE teams in the development of production ready cloud services
- Partners with Cyber Operations, Governance, and Compliance functions to ensure the product under development meets cyber and control standards at cloud scale
- Drives and communicates Program Increment (PI) Planning with all product stakeholders
- Communicates product execution, onboarding status, business metrics, and go-to-market strategy in monthly business reviews
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Deep background in IAM (Identity & Access Management) concepts, and with one or more technologies, and products (eg: Secrets Management, ADFS, oauth 2.0, SAML, CyberArk, HashiCorpVault, Beyond Trust)
- Proven experience creating product strategy, product roadmap, product overview,
- Strong technical background with experience in one or more Public Cloud platforms, AWS, GCP, Azure (emphasis in Identity)
- Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers
- Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an Enterprise Organization
- Proven experience of shipping/delivering products using modern software development methodologies and practices (SDLC, Agile, Scrum, OKR, etc.), and tools
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Bachelor’s degree, Master’s degree, and/or technical degree
- AWS Cloud Experience (Development/Infrastructure); HashiCorp Vault Experience (development/infrastructure deployment in multiple cloud environments)
- Demonstrated experience with information security solutions Multi-Cloud and Hybrid-Cloud infrastructure deployment
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
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