Technical Solution Manager
Microsoft
Technical Solution Manager
Redmond, Washington, United States
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Overview
Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.
The Cloud Sourcing, Security and Sustainability (CS3) organization within CSCP manages sourcing, strategy, and suppliers to provide cost, flexibility, and supply advantages that enable our org to become a world-class supply chain. Well-defined and executed sourcing and supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are seeking a Technical Solutions Manager
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering
- OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering
- OR equivalent experience.
- 4+ years of experience with supply chain transformation, developing tools and processes to enhance productivity.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
Microsoft Cloud Background Check: This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications:
- 2+ years working with Corporate Sustainability, with sustainability frameworks, carbon accounting, and circular economy principles.
- 2+ years of experience in performance management, financial performance tracking and developing business cases.
- Communication skills, with track record of working with senior leadership in a business-to-business context. Ability to navigate and achieve positive outcomes in an ambiguous context and to influence without direct authority
- Ability to think strategically while completing day-to-day execution
- Information processing skills, including deep understanding of datasets and data analysis, including transformation and modeling.
- Proficiency in MS Excel, SQL, Power BI reporting and data visualization. Able to use data to inform high-impact decisions.
- Ability to work independently when required, and as part of a team
- Ability to articulate complex concepts simply and technical process documentation experience
- Ability to write white papers, strategy documents
Technical Solution Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
#CSCP #CSCPJobs
Responsibilities
- Sustainable Hardware: Develop and maintain long-term hardware and technology decarbonization roadmaps for Azure cloud services. Maintain an integrated roadmap and analytical model to support prioritization and decision-making in support of Microsoft’s sustainability goals.
- Workload Analysis: Evaluate project sustainability KPIs and ROI across product families and suppliers to inform decarbonization strategy
- Performance management: report progress to goals, financial progress assessment and return over investment analytics.
- Transformation: Build internal reporting using low-code tools and data visualization platforms (e.g., Power BI), and advance agentic AI development.
- Sustainability Integration: Partner with other team members to translate life cycle assessments (LCA) and sustainability impact modeling for cloud hardware and software. Partner with internal engineering teams to integrate sustainability into key product performance and TCO metrics.
- Cross-Team Coordination: Collaborate with finance, supply chain, and execution teams to align decarbonization targets with business objectives and operational constraints.
- Technology Pathfinding: Support hardware teams with sustainability data for architecture pathfinding to identify emerging technologies and assess their fit within Cloud IT infrastructure.
- Carbon roadmap impact: Develop metrics to compare carbon emissions reductions plan vs. actuals.
- Carbon roadmap program management: Collaborate with internal stakeholders, including Microsoft supply chain teams, to collect and size carbon reduction intake, develop executive communications on status.
- Define and execute sustainability transformation roadmap: lead rhythm of business, promote programs and secure stakeholder buy-in.