Senior Security Incident Response Engineer CIRT
Microsoft
Senior Incident Response Engineer candidates reviews highly complex issues and contacts customers to understand issues. Resolves highly complex cases and by working on the end-to-end on case resolution. Performs complex product troubleshooting and remediation when needed. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve complex customer issues. Assists in the development of end-to-end readiness programs for new and existing technology. Acts as a trusted advisor to the product group, in a designated discipline or technology, to influence, improve, or propose fixes. Contributes to product improvements by filing bugs and design change requests, and recommends potential fixes to validate resolution prior to shipping to customer or production in order to prevent customers from being impacted. Reviews diagnostic processes and collaborates to design complete systems that simplify tools automation and eliminate systematic diagnostic issues; builds automation tools. Makes improvements based on feedback provided. Leads case triage meetings and/or case discussions to share knowledge with other engineers and develop customer solutions. Uses business integration knowledge to influence strategy when engaging with customers, partners, and teams.
Responsibilities
Qualifications
Required/minimum qualifications:
- Minimum 2+ years of experience in Network Security Administration, and/or Systems Administration with experience in Windows Server, Windows Client, and Active Directory Administration
- Minimum 3+ years customer facing experience
- Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
- Cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
- Automation (PowerShell and/or Python, or a similar language, can be a beginner to intermediate level).
- Experience in Azure Identity management and troubleshooting
- Preferred Bachelor’s degree or higher in a technical field, or relevant work experience
- Preferred IT Industry certifications (Microsoft Certifications On-Prem or Cloud, SANS GCIH, CISSP, CEH, Amazon AWS, etc.)
Technical Support Engineering IC5 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.