Product Manager II
Microsoft
Microsoft Teams is the place where businesses of all sizes collaborate and get work done. The Teams for Small and Medium Businesses (SMB) team helps SMBs thrive by providing them with experiences that enhance how they serve their customers, communicate, meet, share, and manage workflows. We deliver enterprise-grade collaboration that is simple to setup, easy to administer, and is differentiated for SMB needs. We are seeking a Product Manager II who is customer-obsessed and data-driven, with the skills and a passion for delivering product experiences that measurably increase customer love, adoption, and engagement.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Understand customer needs and product goals and develop principles to guide product investments in the Microsoft Teams for SMB experience.
- Define product requirements and success measures for feature updates. Evaluate product updates through feedback and data, derive insights, improve and deliver product updates that delight customers.
- Collaborate closely with design, engineering, research, and partner teams throughout to align product outcomes.
- Communication with internal stakeholders, external customers and partners that brings clarity and energy, fosters trust and inclusion, and builds mutual understanding.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 2+ years experience in product/service/program management or software development
- OR equivalent experience.
- Bachelor's Degree AND 5+ years experience in product/service/program management or software development
- OR equivalent experience.
- 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- Industry experience designing, specifying, measuring and shipping software and service product experiences.
- Excellence in user experience design, customer and competitive insights, and data mindset that drives outcomes.
- Experience utilizing AI tools with in the product building process.
Product Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.