Instructional Technology Professional I
National Institute for Civil Discourse
| Instructional Technology Professional I | |
|---|---|
| Posting Number | req24189 |
| Department | Support Services |
| Department Website Link | https://it.arizona.edu/ |
| Location | Main Campus |
| Address | Tucson, AZ USA |
| Position Highlights | University Information Technology Services (UITS) is seeking an Instructional Technology Professional I to join the Instructional Technology Support team within IT Support Services at our Tucson campus. This position plays a critical role in providing Instructional Technology support across the campus. The successful candidate will deliver comprehensive technology support, assist with A/V installations, and perform preventative maintenance in various learning environments. Responsibilities include supporting daily operations and resolving A/V issues to ensure smooth functionality. Exceptional customer service skills and a strong understanding of A/V systems are essential for consulting with faculty, staff, and students. The candidate must work effectively within a varied team to manage and resolve requests efficiently. Proficiency with control systems, conferencing solutions, various AV equipment and troubleshooting complex technical issues is required. This role demands flexibility in a fast-paced environment, including occasional evening and weekend work. Strong analytical, organizational, and communication skills (both verbal and written) are vital, as is the ability to maintain positive relationships with customers, colleagues, and vendors. A commitment to supporting the campus’s growth and evolving needs is essential. The successful candidate is required to obtain (if not already obtained) Crestron CTI-Commercial Technician and Extron AV Associate Certifications, AVIXA CTS, and Dante Level III certification within 12 months of employment. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here. |
| Duties & Responsibilities |
Knowledge, Skills, Abilities:
Physical Requirements:
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. |
| Minimum Qualifications |
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| Preferred Qualifications |
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| FLSA | Exempt |
| Full Time/Part Time | Full Time |
| Number of Hours Worked per Week | 40 |
| Job FTE | 1.0 |
| Work Calendar | Fiscal |
| Job Category | Information Technology |
| Benefits Eligible | Yes - Full Benefits |
| Rate of Pay | $47,356 - $59,195 |
| Compensation Type | salary at 1.0 full-time equivalency (FTE) |
| Grade | 6 |
| Compensation Guidance | The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. |
| Career Stream and Level | PC1 |
| Job Family | Instructional Technology |
| Job Function | Information Technology |
| Type of criminal background check required: | Fingerprint criminal background check (security sensitive due to title or department) |
| Number of Vacancies | 1 |
| Target Hire Date | |
| Expected End Date | |
| Contact Information for Candidates | uits-jobs@arizona.edu |
| Open Date | 10/15/2025 |
| Open Until Filled | Yes |
| Documents Needed to Apply | Resume and Cover Letter |
| Special Instructions to Applicant | |
| Notice of Availability of the Annual Security and Fire Safety Report | In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu. |