Sr, ServiceNow developer
NetApp
Job Summary
ServiceNow Developer with strong hands-on experience in ServiceNow CMDB, Discovery, and/or SecOps modules—particularly Vulnerability Response. Must be able to deliver complex implementations and build scalable ServiceNow solutions.
Job Requirements
• Lead the design, development, and deployment of ServiceNow solutions across ITOM and/or SecOps modules.
• Drive ITOM initiatives including Discovery, Event Management, and Cloud Discovery.
• Create, test, and deploy Discovery patterns and configure MID Servers for seamless integration and automation.
• Integrate external systems (AWS, Azure, vCenter) to populate and synchronize CMDB data.
• Collaborate with stakeholders to design and implement CMDB Data Models (CSDM), ensuring data normalization and reconciliation.
• Develop and maintain integrations using REST/SOAP APIs, MID Servers, and other tools.
• Automate processes using scripting languages such as JavaScript (ServiceNow scripting), PowerShell, and Python.
• Gather requirements, define scope, and architect scalable ServiceNow solutions in collaboration with cross-functional teams.
• Customize and configure ServiceNow applications following best practices to maintain platform integrity.
• Conduct code reviews, optimize performance, and ensure compliance with security standards.
• Stay up to date with ServiceNow releases and proactively recommend platform enhancements.
Skills & Competencies:
• Strong understanding of CMDB architecture, Discovery patterns, and integration with external systems.
• Experience with REST/SOAP APIs and MID Server configurations.
• Familiarity with CSDM and data normalization/reconciliation practices.
• Excellent problem-solving skills and ability to work independently or as part of a team.
• Good communication skills
• Proficiency in scripting languages such as JavaScript (ServiceNow), PowerShell, and Python.
Education
• Bachelor’s or master’s degree in computer science, Information Technology, or related field.
• Minimum 5 years of hands-on development experience with ServiceNow, specifically in ITOM and/or SecOps modules (e.g., Vulnerability Response).
Certifications (Required):
• CSA
• CIS – VR/CIS- Discovery
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.