Sr, ServiceNow developer (HAM & SAM )
NetApp
Job Summary
We are seeking a highly skilled and experienced Senior ServiceNow Developer with strong expertise in Hardware Asset Management (HAM), Software Asset Management (SAM), and ServiceNow Discovery. The ideal candidate will be responsible for designing, developing, and maintaining ServiceNow solutions that support enterprise asset and discovery processes, ensuring data accuracy, compliance, and operational efficiency
Job Requirements
- Develop and customize ServiceNow applications with a focus on HAM, SAM, and Discovery modules.
- Implement and maintain asset lifecycle workflows for hardware and software assets.
- Configure and optimize ServiceNow Discovery to ensure accurate population of the CMDB.
- Integrate ServiceNow with external systems such as procurement, inventory, and licensing platforms.
- Collaborate with stakeholders to gather requirements and deliver scalable, high-quality solutions.
Conduct unit testing, debugging, and documentation of developed solution
Required Skills & Qualifications
- 5–8 years of hands-on experience in ServiceNow development.
- Proven experience in:
- - Hardware Asset Management (HAM)
- - Software Asset Management (SAM)
- - ServiceNow Discovery
- Strong understanding of ServiceNow platform architecture and scoped application development.
- Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
- Experience with CMDB, MID Server, and IntegrationHub.
- ServiceNow certifications such as:
- - Certified Application Developer
- - HAM Specialist
- - SAM Specialist
- - Discovery Fundamentals
Good to Have:
• Knowledge of Discovery Patterns and their customization.
• Experience with Service Graph Connectors for data ingestion and normalization.
• Familiarity with Agent Client Collector (ACC) for enhanced discovery capabilities
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.