Business Process Analyst
NetApp
Job Summary
The Business Transformation Office (BTO) team within Go-to-Market Revenue Operations is focused on improving NetApp’s global business processes and capabilities. As a Business Process Analyst, you will support cross-functional initiatives that enhance operational efficiency and sales effectiveness. You’ll apply analytical thinking and process knowledge to help document, assess, and improve business workflows.
This role is ideal for someone who enjoys learning how systems and processes work, is detail-oriented, and thrives in collaborative environments. You’ll work closely with business and IT teams to support process improvements and contribute to the successful delivery of transformation projects.
Responsibilities
- Curious to learn NetApp’s operating model and commercial objectives and how they translate into the need for efficient, standardized, scalable business processes, organizational structures, and operations.
- Assist in documenting current business processes and identifying areas for improvement.
- Support workshops and meetings to gather requirements and capture feedback.
- Help analyze data and process flows to identify inefficiencies or gaps.
- Collaborate with team members to design future-state processes under guidance.
- Contribute to the development of process documentation and training materials.
- Coordinate with IT and business stakeholders to support implementation activities.
- Track and report on project milestones and process performance metrics.
Requirements
- Bachelor’s degree and 5 years of relevant experience.
- Familiarity with Go-to-Market processes such as Opportunity Management or Deal Registration.
- Exposure to enterprise systems like Salesforce Sales Cloud or PRM platforms.
- Basic understanding of agile delivery frameworks and project coordination.
- Strong communication and organizational skills.
- Ability to work effectively in cross-functional teams.
Compensation:
The target salary range for this position is 97,750 - 145,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.