Data Center Technician
Oracle
Responsible for effective delivery of technical support and installations. This will include break-fix tasks,
includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing
installations in an Oracle Cloud Infrastructure (OCI) datacenter.
Pprioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of
technician activities in accordance with internal polices and service level agreements.
Provide 24x7 site coverage for Oracle OCI datacenter sites and be part of Shift ROTA's to cover 24x7
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We are seeking experienced Data Center Technician to support the daily operations of our mission-critical facilities. The role includes monitoring server and network hardware, performing routine maintenance, executing hardware break-fix activities troubleshooting system issues, ensuring proper cabling, and supporting equipment installations. You will collaborate closely with engineering and operations teams to maintain uptime, follow established procedures, and respond to incidents promptly. Ideal candidates have hands-on experience in data center environments, strong technical aptitude, and the ability to work shifts, including weekends or after hours. If you are proactive, disciplined, and committed to operational excellence, we invite you to apply.
Career Level - IC3
Work involves some problem solving with assistance and guidance. Understands and applies company policies and procedures.
Supports day to day hardware maintenance and readily implements repairs for known failure modes in servers and network equipment.
Basic knowledge on operating system, hardware and network fundamentals, concepts, repair & diagnosis.
Basic knowledge of datacenter design, including electrical and cooling plant & operations
Ability to work independently and as part of a team, evaluating issues and taking appropriate actions to resolve them.
Solid knowledge of datacenter design, including electrical and cooling plant & operation
Solid knowledge on operating system, hardware and network fundamentals, concepts, repair & diagnosis.
Prioritizes work based on severity, identifies and provides remediation feedback in defined processes.
Good level of spoken English language is required.