Contracts Analyst
Oracle
The NetSuite Customer Success Operations team is seeking an experienced, highly motivated, results-oriented professional to join the Contracts team as a Contracts Analyst. The team is part of a dynamic global organization, chartered with providing mission critical support for the sales cycle including, but not limited to, contract reviews, deal structuring, contract research, business approvals, and enablement. The Contracts Analyst serves as a key role in the sales cycle – partnering with Sales, Sales Operations, Finance and other back-office teams to structure, create, review and approve deals/contracts. This role offers a wide exposure to all aspects and areas of a growing cloud business.
JOB RESPONSIBILITIES:
- Review, draft, and finalize professional services contracts, ensuring a seamless process for both standard and custom agreements
- Support the creation of new contractual templates and assist with the maintenance of our template library
- Lead and support key contracts initiatives; Support continuous improvement of Contracts team and cross-departmental processes
- Coach other team members, fostering an environment that encourages skill enhancement, professional development, and personal growth
- Diagnose and resolve escalations, ensuring swift and effective resolutions
- Execute on a range of Contracts team tasks, including contract research, deal structuring, and obtaining business approvals for deals of varying complexity and scale
- Research and propose alternative contractual language within Oracle guidelines to facilitate negotiations and accommodate customer needs
- Provide guidance for the Consulting Sales and Delivery teams on standard/non-standard contract language, approval requirements, Oracle policies and pricing/discounting
- Foster strong relationships with Sales, Customer Success teams, Finance, and Legal teams to ensure seamless collaboration and streamlined, efficient processes
- Manage a high volume of contractual reviews in alignment with priorities communicated by leadership
- Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand complex sales issues.
- Demonstrate flexibility by working extended hours during month-end and quarter-end closings, which may coincide with weekends or Holidays
EDUCATION & EXPERIENCE:
- 5+ years of professional services/consulting contract drafting and negotiating experience required
- Bachelor’s degree in business or related field required
- Proficiency in French language preferred
- Knowledge of NetSuite preferred
- Detail oriented and highly organized with sound decision making skills
- Embrace change and have an ongoing focus on process improvement
- Strong ability to manage multiple and often conflicting priorities and deadlines
- Excellent written/verbal communication and presentation skills required
- Strong Project Management skills preferred
- Proficient with knowledge of Microsoft Office, including Word, Outlook, Excel and PowerPoint
- Ability to work in a global environment, including willingness to attend meetings outside regular business hours when needed
- Ability to work independently, prioritize and resolve issues
- Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, evolving work environment
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
The NetSuite Customer Success Operations team is seeking an experienced, highly motivated, results-oriented professional to join the Contracts team as a Contracts Analyst.
Career Level - IC3