As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

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Career Level - IC3

1)Graduate with 6.5 + CGPA

2)Good communication and Analytical Skills

3)SaaS Certified.

4)5+ Year of relevant experience

5)Functional consultants should have expertise in business flows for a chosen domain in a product pillar, understand business requirements and should be able to propose solution to the client, also should be able to contribute in automations or fine tuning the solution. Also, be able to drive the team to deliver the proposed solution. Technical consultants should be able to lead complex issues and escalations involving technical components.

6)Should be able to contribute to business development through involvement in Discovery Sessions/estimations/POCs/solutioning

7)Very good Knowledge of SQL/PLSQL and reporting technologies.

8)Should be flexible to work from Client Location on need basis
As Fusion ERP Consultant, should be having experience on developing OTBI, Smart View & FRS Reports, FBDI templates, BIP, SQL Hands on experience in General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets, Cash Management, Expenses