Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.

Responsible for engaging with strategic and more complex customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Provides leadership and expertise in the development of new solutions, products, and processes. Maintains expertise by staying current on emerging technologies. Acts as an acknowledged authority for customers and sales on technical cloud solutions and customer success. Viewed by peers as a leader and top contributor and by line management as a key business partner. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Maintains expertise by staying current on emerging technologies.

Minimum qualifications include: 12+ years experience with computer applications and tools required. Ability to travel 25% international and domestic.
Preferred but not required qualifications include: Bachelor of Science-level university degree in Computer Science, Math, Engineering from accredited university; and/or relevant 12 years technical experience. Advanced degree in relevant field of studies highly desirable. Expertise in and an in depth and thorough knowledge of penetrating accounts, meeting stakeholders within accounts, and interaction with C level; Competitive and industry knowledge in the field of computer applications and tools; System and application design; Implementation of advanced product features; Project management; Solving technical problems with customers in technical environments; Written and verbal communication and interpersonal skills; Needs analysis, positioning, and business justification. 12 years experience and expertise in the clear communication of technical information to others through presentations, demonstrations, written communication and consultative solutioning experience.

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 This role is responsible for the full adoption lifecycle from project concept to usage and expansion within the customer.  Maintains an awareness of the topology and workloads within the customer and is highly technically competent.  Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy  Conducts/orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth  Technical due diligence to achieve the “Technical Win”  Monitors the Customer Adoption Health (looking at usage and impact on business KPIs)  Drives value realization along the engagement lifecycle  Responsible for Renewal/Usage Growth

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Career Level - IC5

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Actively involved in the Oracle account team in defining and driving the consumption growth strategy Assists teams, or allocates resources, for responses to RFXs and technical requirements documents Is accountable for the successful experience of customer(s) in their territory. Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs. Is the Trusted Advisor to customers. Informs customers/prospects on the Oracle emerging technologies and how they will create value and competitive differentiation Presents Oracle's technology and infrastructure demonstrating deep familiarity with company's infrastructure, security and integration capabilities. Is the internal point of contact for updates on account health, renewal likelihood, etc. Represents the voice of the customer. Acts as customer SPOC for cloud engineering related aspects Responsible for bringing in Specialist support to ensure design and positioning of solution to the satisfaction of customer stakeholders. Leads, or pulls in the right resources, for the solution building preparation and presentation of customer driven demos to diverse audiences, representing the capabilities of the Oracle Cloud Platform. Involved in activities in the solution agreement phase to help position the value of Oracle’s Cloud and set customer expectations. Takes ownership for utilizing the right resources to manage and coordinate customer escalations and resolutions efforts xLOB, and with external stakeholders, to ensure a joined-up approach with the customer in terms of actions and communications Takes ownership for coordinating xLOB resources to conduct Architecture and Technical Workshops during the Sales and Adoption cycles Support customer technical due diligence and risk management processes As the customer cloud lifecycle manager, the role is also to understand/be aware of ongoing projects through Oracle partners/ACS/OCS. As part of Cloud Sales Framework, accountable for Cloud Engineering Technical Qualification criteria. To drive consistent collaboration, enabling solution engineering & sales leadership to gain both commercial and technical insight into the deal cycle driving focus and investment on qualified opportunities. Help Customers achieve measurable benefits and ensuring success using Oracle Cloud. Outcome is to maximize consumption and consumption growth of Oracle Cloud For selected eligible ‘Pitch to Production’ workloads and customers Responsible for communication and confirmation of the agreed workplan template with customer Lead virtual team to ensure the delivery of the ‘Pitch to Production’ included services