Customer Success Engineer - Embedded Linux
Qualcomm
This job is no longer accepting applications
See open jobs at Qualcomm.See open jobs similar to "Customer Success Engineer - Embedded Linux" AnitaB.org.Customer Service, Sales & Business Development
Hyderabad, Telangana, India
Posted on Feb 18, 2025
Company
Qualcomm India Private Limited
Job Area
Engineering Group, Engineering Group > Software Engineering
Description
General Summary:
At Qualcomm CSE/Foundries we have created an open-source software platform using the latest industry practices and standards throughout so that product developers can build on a common software base. We intend to reinvent IoT and Edge device software development with our FoundriesFactory cloud service, and our goal is cross-industry adoption without lock-in.
To accomplish this, we use industry standards, open-source technologies, and a new business model to disrupt the status quo of the fragmented IoT device market.
We’re seeking a customer-facing software engineer with embedded Linux experience.
The ideal candidate will be familiar with a range of technologies from boot software and the Linux kernel to Docker and IoT/Edge cloud services, have customer management experience, and be able to work in an environment with high levels of customer engineer interaction.
This is an excellent opportunity to impact how devices are updated and managed worldwide
greatly.
Minimum Qualifications
stack.
deployment, and maintenance life-cycle.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.
3063025
Qualcomm India Private Limited
Job Area
Engineering Group, Engineering Group > Software Engineering
Description
General Summary:
At Qualcomm CSE/Foundries we have created an open-source software platform using the latest industry practices and standards throughout so that product developers can build on a common software base. We intend to reinvent IoT and Edge device software development with our FoundriesFactory cloud service, and our goal is cross-industry adoption without lock-in.
To accomplish this, we use industry standards, open-source technologies, and a new business model to disrupt the status quo of the fragmented IoT device market.
We’re seeking a customer-facing software engineer with embedded Linux experience.
The ideal candidate will be familiar with a range of technologies from boot software and the Linux kernel to Docker and IoT/Edge cloud services, have customer management experience, and be able to work in an environment with high levels of customer engineer interaction.
This is an excellent opportunity to impact how devices are updated and managed worldwide
greatly.
Minimum Qualifications
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
- Deliver customer success through their use of FoundriesFactory.
- Serve as a primary contact for onboarding new customers via Jira Ticket Management
- Collaborate closely with the customer and the Foundries.io engineering team to solve
stack.
- Provide insights to customers and prospects on how to get value from FoundriesFactory.
- Provide feedback to the engineering team on customers’ requirements, requested
- Be the primary day-to-day contact for multiple customers’ engineering teams as they
deployment, and maintenance life-cycle.
- Provide feedback and improvements on the product documentation.
- Bachelor’s degree or equivalent experience in a relevant technical field
- Ideally, 1-6 years of experience in customer technical support, account management, or
- Experience with Jira Ticket Management.
- Experience with Linux Container (preferentially Docker/Docker compose ).
- Experience with Git.
- Experience with Bash Scripting and/or Python or other scripting languages.
- Experience with Embedded Linux (operating systems, security, BSPs, open source
- Experience with Technical documentation is a plus.
- Direct experience with device security is a plus.
- Experience with REST API and PKI is a plus.
- Must be able to work remotely and effectively with an international team (the team is
- Good communication skills written and spoken (English).
- Start-up or scale-up experience and be self-sufficient and strongly motivated
- Thrive in a fast-moving work environment where you mostly interact remotely with your
- Location Hyderabad; hours of work-oriented to EMEA timezone.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.
3063025
This job is no longer accepting applications
See open jobs at Qualcomm.See open jobs similar to "Customer Success Engineer - Embedded Linux" AnitaB.org.