Engineer - Customer Quality Engineering
Qualcomm
This job is no longer accepting applications
See open jobs at Qualcomm.See open jobs similar to "Engineer - Customer Quality Engineering" AnitaB.org.Customer Service, Quality Assurance
Japan
Posted on Feb 18, 2025
Company
Qualcomm CDMA Technologies, Y.K.
Job Area
Engineering Group, Engineering Group > Quality Assurance Engineering
General Summary
Job description
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.
3071887
Qualcomm CDMA Technologies, Y.K.
Job Area
Engineering Group, Engineering Group > Quality Assurance Engineering
General Summary
Job description
- Focal point for Quality questions, issues and communication with assigned strategic customers.
- Coordinate customer Quality issues and communications for assigned strategic customers across all customer locations.
- Front-line customer communication channel for any Quality, reliability and manufacturing issues. Establish relationship with key customer contacts. Schedule regular visits to customer headquarters and manufacturing sites including contract manufacturing site. Daily/weekly/monthly reports and/or calls as required.
- Provide technical support to customers for better manufacturing with their products including onsite manufacturing support as needed, to reduce No Fault Found, to reduce mechanical damage, reflow issues, etc. to provide reliable trouble shooting techniques & tools.
- Support customer’s part qualification including PPAP preparation.
- Support factory audit and to be ready to travel.
- Define priority among customer corrective actions to be taken and guide implementation.
- Automotive quality understanding
- Good understanding of the key components of individual subsystems and how they are expected to interact.
- Strong semiconductor Quality experience and solid knowledge of semiconductor manufacturing process.
- IC testing understanding key aspects of how IC testing is performed and how ATE test flow it correlates with system behavior.
- IC reliability – knowledge of IC reliability and symptoms of long term failures
- Bachelor's degree in Engineering, Applied Sciences, Information Systems, Computer Science, or related field.
- Minimum 2 years’ experience in Quality function in semiconductor industry
- Minimum 1 years’ hands on customer support / customer Quality engineering
- Hands on knowledge / application of Quality tools, statistics and problem solving techniques.
- BT/Wifi system operation knowledge highly desirable
- Bachelor's Degree in Applied Science, Computer Science, Data Science, Engineering, Information Systems, or related field.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.
3071887
This job is no longer accepting applications
See open jobs at Qualcomm.See open jobs similar to "Engineer - Customer Quality Engineering" AnitaB.org.