Essential Duties & Responsibilities

• Configures and maintains business systems and applications to ensure they operate efficiently and meet the functional needs of users across the university
• Manages daily operations of enterprise systems that support administrative, academic, and operational processes, ensuring consistent performance and availability
• Troubleshoots technical issues and resolves system errors, working with vendors or internal IT teams as needed to restore functionality and minimize disruptions
• Implements updates, patches, and system enhancements to improve functionality, address security vulnerabilities, and align systems with evolving institutional requirements
• Collaborates with stakeholders across departments to assess business needs, ensure system capabilities support operational goals, and maintain alignment with strategic initiatives
• Oversees data integrity, security, and reporting functions, ensuring accurate data management within systems and providing critical insights to support decision-making
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of enterprise business systems and application platforms
• Knowledge of system configuration, integration, and lifecycle management
• Skill in troubleshooting and resolving technical issues
• Skill in collaborating with cross-functional teams and stakeholders
• Ability to manage data quality, integrity, and security
• Ability to adapt systems to support changing institutional requirements

Minimum Education & Experience

• Bachelor's degree in related field
• 3 years of relevant experience
• Equivalent combination of experience & education may be considered

Job Level Overview

Specialized Contributor Level 2 - A fully functional role requiring established knowledge of the profession or field of work. Responsible for completing substantive assignments and projects. Problems are varied and non-routine, and resolution requires exercising judgment, analysis, advisement, creativity, and understanding broader sets of issues. May provide assistance to entry level staff.

Additional Details

The Registrar’s Office is responsible for the implementation, maintenance, and training for all student information system functions related to student academic records and courses. The office takes an active role in supporting the academic and student data needs of every academic and student service units on campus. The office is also responsible for ensuring the integrity and the security of student academic data. The student information system has many complexities and opportunities to use systems and data to support institutional goals.

The Sr. Student Systems Analyst is a functional and technical lead and the successful candidate will play an important role in supporting and leading the efforts of the office to use of critical systems and academic and student data to support strategic initiatives in the office and more broadly in Academic Affairs. The position works closely with the Senior Associate Registrar and assists with implementation of system upgrades, releases, and new functionality.

• Collaborate with the Senior Associate Registrar to support the day-to-day operations of the Office of the Registrar by updating and testing PeopleSoft configurations and processes, running batch processes, and supporting other related student systems and applications.
• Working closely with Registrar’s Office staff and campus partners to complete impact analysis and regressing testing to support upgrades and new functionality.
• Collaborate with cross-functional and technical teams and vendors to complete user acceptance testing, resolve issues, and collect business requirements to support successful implementations.
• Assist with the development and maintenance of the Registrar’s secure electronic forms and workflow processes.
• Create reports using PS Query and other tools, while ensuring data integrity and security.
• Manages the data request process from beginning to end with an emphasis in providing accurate, timely and secure information to meet the needs of academic and administrative decision makers for the University.
• Serve as the cross-functional and technical expert for academic departments and other functional divisions and units related to the use of SIS data (tables, queries, reports, pages, etc.).
• Responsible for developing and maintaining a data audit strategy to ensure that SIS data is captured and maintained accurately, follows policy, and is securely maintained. Coordinates efforts to identify data integrity issues and seeks ways to reduce or eliminate them; facilitates the correction of data errors.
• Represents the Registrar’s Office on the Data Warehouse initiative for all Registrar sponsored iterations, validating data, performing tests, and developing/delivering end-user training of specified reporting tools.
• Meets with internal and external customers to gather and/or clarify requirements associated with development iterations and to perform status reporting. Performs detailed analysis and documentation of requirements to determine the best solution for meeting customer needs.
• Manages and submits enrollment and degree data to the National Student Clearinghouse for compliance with Federal Student Financial Aid programs, and verification processes for third parties.
• Implements and oversees compliance with Information Security Standards outlined by the Institute Security Office as it relates to student information.
• Maintains the Office of the Registrar website.
• Serves as staff technology expert staying abreast of changes in technology that can serve the needs of the office and suggesting changes to improve productivity and efficiency.
• Coordinates service requests with ITS to provide basic support for office computers and ensures that computers have up-to-date security programs and patches installed.
• Performs miscellaneous job-related duties as assigned.
  

FLSA Category

Exempt

Work Location

On Campus

Compensation

65,000 - 75,000

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.