Product Expert
SAP
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
About the Team
Companies that are planning their SAP Business Suite journey are looking for structured information and guidance to choose the optimal implementation process. To help companies on their transformation journey, SAP has created SAP Activate, an innovation as a service designed for the implementation of SAP products and solutions. SAP Activate provides customers with ready-to-deploy business processes, guided methodology, and integrated tools to support their solution implementation.
In this role, you will drive the design, content build, communications, and rollout of the SAP Activate methodology content in a specific product or solution area as a member of the SAP Business Suite Product Management tea
Location
- This role is based in the SAP Labs offices in São Leopoldo (BR).
Required Skills
- Bachelor's degree or higher in computer science, engineering, business, or related field.
- Experience from the use of SAP Activate methodology, tools, and best practices in full lifecycle customer engagements.
- Strong customer centricity: observant and able to draw conclusions about what is best for the customer.
- Excellent proven communication, presentation, and interpersonal skills.
- Ability to learn new techniques and tools quickly and leverage them in daily work.
- Excellent communication in English, both written and spoken.
- Demonstrated experience and willingness to work across time zones and cross cultures.
- Ability to work in a fast-paced, dynamic, and collaborative environment.
Preferred Skills
- Previous demonstrated experience in the design or creation of implementation methodologies for cloud solutions.
- Experience in Product Management or related areas is a strong plus.
- Proven experience in implementing SAP cloud products and solutions, including SAP S/4HANA Cloud, SAP SuccessFactors, SAP Concur, etc., is a plus.
- Proven ability to work across organizational boundaries.
- Good understanding of the SAP software development life cycle.
- Practical application of Scrum methodology and agile scaling frameworks is a plus.
Expectations and Tasks
We are seeking a colleague to serve as a Product Expert responsible for leading the design, creation, communication, and deployment of the SAP Activate methodology for SAP Business Suite. In this role, you will define, innovate, and document SAP solution implementation strategies and guidance for a wide range of end users, including SAP customers, functional consultants, technology experts, enterprise architects, and project managers—from SAP and SAP implementation partners.
You must have a passion for our state-of-the-art products, combined with knowledge of the solution implementation processes and market requirements. We expect an open mindset and passion to innovate, especially in the optimization of implementation cost, elimination of waste, simplification, automation, and the ability to drive and coordinate execution.
In this role, you will:
- Efficiently identify and document customer needs and requirements in close interaction with SAP Activate team colleagues, customers, and ecosystem partners.
- Analyze usage patterns, formulate hypotheses, and define how to adjust the content to better serve the customer’s needs.
- Apply the Design Thinking mindset to drive customer-centric innovation of the SAP Activate methodology.
- Engage with and influence a broad set of contributors and experts across the SAP organization to drive the design and realization of implementation guidance.
- Proactively partner with SAP experts to drive the development of the methodology guidance and implementation accelerators.
- Actively work on developing and optimizing SAP Activate methodology content with support from SAP experts across a range of solutions.
- Drive adoption of SAP Activate through an active engagement with the SAP Community, supporting the delivery of rollout materials, videos, and enablement sessions for customers and partners.
Work experience
- 7+ years of experience in developing implementation methodologies as a SAP product manager, experience in delivery of SAP projects as part of SAP Services as an application/technology consultant, service delivery expert, solution architect, or project manager. Or similar experience with an SAP implementation partner.
What we offer
- A flexible and diverse work culture.
- A chance to work with some of the best minds in the industry.
- An opportunity to shape the future of SAP and how it serves its customers.
- A career path that allows you to grow and learn.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 434926 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid