IT Infrastructure Operations Intern
Other Engineering, IT, Operations · Intern
Penang, Malaysia
About our group:
We are a global IT Infrastructure Operations team providing round-the-clock support for IT computing resources worldwide.
About the role - you will:
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Develop agentic AI solutions to automate IT Infrastructure Operations, improve efficiency, and reduce manual effort.
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Support IT Infrastructure Operations administration.
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Manage daily operations and administration for RHEL and other Linux distributions, VMware, and Windows across the global IT infrastructure, including VMware optimization and resource monitoring.
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Support global Linux and Windows server deployments.
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Implement and maintain security controls to protect infrastructure integrity.
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Develop and monitor policies, procedures, and standards for the global server environment.
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Perform global server operating system patching using tools such as ManageEngine and Katello.
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Document completed tasks in accordance with established standards.
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Apply sound judgment when selecting methods and techniques to resolve issues, working independently on routine tasks with general guidance for new assignments.
About you:
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A degree in Computer Science, Information Technology, or Computer Engineering
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Strong systems administration and troubleshooting skills
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Knowledge of RHEL, VMware, and Windows administration
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Knowledge of RHEL, open-source tools and services, clustering, and automation scripting
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Experience supporting global infrastructure across ESXi hosts and bare-metal servers
A proactive, forward-thinking mindset with creative problem-solving skills
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A collaborative team player who can work effectively with virtual, global, cross-functional teams
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Strong written and verbal communication skills in English
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Self-motivated and capable of working independently with minimal supervision
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Solid understanding of networking, storage, and hardware architectures
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Flexibility to work varying hours based on business needs
Your experience includes:
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Strong Linux administration skills, preferably with Oracle Linux, CentOS, or RHEL
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Systems administration experience, particularly in Linux environments
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Strong knowledge and hands-on experience in Linux, Windows, and VMware administration
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Strong written and verbal communication skills
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Experience with operating system patching, server deployment, and remote console management
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Knowledge of RHEL, open-source tools and services, clustering, and automation scripting
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Experience with IT service management tools such as Freshservice, ServiceNow, or Remedy
Location:
Our Penang office is located at Suntech@Cybercity, with convenient access to two bus stops and public transportation. Employees can enjoy an on-site gym, table tennis, badminton, and a café serving breakfast, lunch, and coffee. A public food court across the street also offers a wide variety of dining options.
Location: Penang Malaysia Suntech
Travel: None