IT Salesforce Application Service Professional
Siemens
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See open jobs at Siemens.See open jobs similar to "IT Salesforce Application Service Professional" AnitaB.org.Job Description
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Full Time / Part Time
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IT Sales Application Service Professional
At Siemens AG, we take pride in enabling balanced progress through technology. We empower customers by combining the real and digital worlds, improving how we live, work, and move today and for the next generation. We know that the only way a business grows is if our people are growing. That’s why we always put our people first. Our global, diverse team is here to support you and challenge you to evolve in new ways.
We seek a motivated and diligent IT Sales Application Service Professional. In this role you will work a hybrid work model.
You have a solid understanding of the Pricing and Quotation processes and experience with implementing IT Solutions to support these processes. Experience with the Salesforce platform and system administration is a significant plus. ITIL certification is desirable. You have experience supporting software systems, strong problem-solving skills, and the ability to communicate clearly with both technical and non-technical users. You can analyze processes, design and implement solutions to meet business requirements and provide domain expertise to application end users. You will support implementations in North and South America for IT solutions in Pricing and Quotations and ensure stable service operations for completed implementations.
This position involves supporting Sales and CPQ solutions, working with various collaborators, and focusing on innovation in a dynamic environment.
Responsibilities:
• Provide subject matter expertise and support to end-users on IT systems for Pricing and Quotation
• Collaborate with stakeholders and end-users to support continuous improvement and increase adoption
• Troubleshoot problems and collaborate with development teams to identify and resolve software or integration issues
• Ensure adherence to company policies, procedures, and security protocols
• Manage user accounts and permissions to ensure proper access controls
• Assist in gathering requirements, perform gap/fit analysis, and develop solutions to fit the requirements
• Assist with implementing integrations with other Salesforce and non-Salesforce systems
• Stay up-to-date with the latest industry trends and Salesforce releases to provide recommendations for new features and functionality
• Assist in the development and testing of new software features
• Develop and implement standard methodologies for application support processes
Required Qualifications:
• Bachelor’s degree in Science, Business, or Engineering
• 2-4 years of experience in Pricing and Quotation applications
• Experience with SQL and databases
• Business Analyst or Support Specialist experience in IT platforms and solutions
• Ability to travel up to 30% domestic and international
• Proficiency in English, both written and verbal
• Legally eligible to work in the United States for any company without sponsorship now or in the future
Preferred Qualifications:
• IT solution implementation, support, and service delivery
• Proficiency in Spanish or Portuguese is desirable
• Salesforce Admin certification
• ITIL certification
• Knowledge of software development life cycle and Agile tools and methodology
• Understanding of Salesforce suite of products, including Sales Cloud, Salesforce CPQ, and related technologies is a significant plus
• Experience with SAP application support
• Excellent communication and interpersonal skills
You’ll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: Siemens Benefits
The pay range for this position is $60,340 - $126,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. This position is eligible for a 10% yearly incentive of the base salary.
#TransformtheEveryday
Our Commitment to Diversity, Equity, and Inclusion: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
This job is no longer accepting applications
See open jobs at Siemens.See open jobs similar to "IT Salesforce Application Service Professional" AnitaB.org.