Technical Manager - Backup & Disaster Recovery
Siemens
Job Description
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We are looking for a skilled and visionary Technical Manager – Backup & Disaster Recovery (DR) to lead and modernize our global data protection strategy. This role will play a pivotal part in safeguarding Healthineers’ data assets against ransomware threats, enhancing cyber resiliency, and implementing state-of-the-art DR solutions across both cloud and on-premise environments. The ideal candidate will drive the unification and standardization of backup solutions company-wide, while also managing IT service operations such as incident, request, change, knowledge Management and problem management.
Task and Responsibilities:
- Lead the design, implementation, and lifecycle management of a unified backup and DR platform across all Siemens Healthineers locations.
- Evaluate and integrate emerging technologies and industry trends (e.g., immutable backups, cloud-native DR, BaaS, DRaaS).
- Migrate disparate backup solutions to a single enterprise-grade solution, leveraging technologies such as Commvault.
- Design and enforce backup strategies that defend against ransomware and other advanced threats.
- Implement modern cyber-resilient features including:
- Immutable backups
- Air-gap protection
- Forensic clean rooms
- Automated anomaly detection and alerting
- Define and ensure alignment with business continuity strategies, recovery point objectives (RPO), and recovery time objectives (RTO).
- Automate and conduct regular DR drills and post-mortem analyses to validate recovery readiness.
- Lead and manage ITSM processes including incident, request, change, and problem management across backup and DR services.
- Ensure high availability and SLA compliance for backup/DR operations through proactive monitoring and reporting.
- Drive continuous improvement initiatives in service delivery aligned with ITIL best practices.
- Oversee the budgeting, cost tracking, and optimization of backup and DR services.
- Support business case development for tool consolidation and infrastructure investment.
- Lead a global or distributed team of engineers and specialists. Develop staff through coaching, training, and performance management. Foster a culture of accountability, innovation, and service excellence.
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or related discipline (Master’s preferred).
- 12+ years of experience in IT infrastructure roles, with 4+ years in a technical management or leadership position.
- Experience with on-premises and cloud-native backup and recovery technologies.
- Experience with Disaster Recovery solutions for both cloud (e.g., Azure, AWS) and on-premise environments.
- Strong background in protecting data against ransomware and enhancing cyber resiliency.
- Solid understanding of ITSM frameworks (preferably ITIL v4 certified).
- Experience in managing global backup/DR migrations and solution unification projects.
Technical skills
- Experience in managing, designing Commvault-based backup environments.
- Experience with on-premises and cloud-native backup/DR and recovery tools (e.g., Commvault, Cohesity, Azure Backup, VMWare Site Recovery Manager, Azure Site Recovery, etc.).
- Experience implementing immutable backups, anomaly detection, and recovery solutions that withstand ransomware attacks.
- Practical knowledge of configuring logical/physical air-gap architectures and immutable storage.
- Experience backing up VMs, physical servers, databases, and integrating with platforms like VMware, Hyper-V, and SAN/NAS.
- Proven ability to design, implement, and test DR strategies for both on-premise and cloud infrastructures.
- Knowledge of regulatory requirements (e.g., GDPR, HIPAA) and ability to ensure backup solutions meet compliance and audit standards.
- Experience with enterprise ITSM platforms (e.g., ServiceNow).
- Strong communication and stakeholder management skills across business and technical teams.
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.