Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Academic Management Systems, part of IT Services at SFU, partners with Faculties and Faculty Relations to deliver systems that support academic operations. We are agile, cross-functional teams of analysts, developers, and QA specialists who thrive on collaboration, innovation, and continuous improvement. Our focus is building user-centered IT solutions that simplify processes, improve efficiency, and enhance the SFU experience for faculty and staff.

SFU is embarking on a three-year digital transformation through the Integrated Faculty Management System (IFMS) program. This initiative will modernize and unify workflows across faculty and administrative domains, supporting long-term improvements in academic administration and advancing the university’s mission.

About the Role

The Senior Product Manager, Solutions Delivery provides strategic leadership across SFU’s academic management systems, with a focus on long-term planning, development, and alignment with institutional priorities. This role leads the product vision and roadmap for major initiatives—including the Integrated Faculty Management System (IFMS)—and ensures cohesive, scalable delivery across multiple Agile teams. The position plays a key role in driving the adoption of the Scaled Agile Framework (SAFe), aligning cross-functional delivery with enterprise architecture, and ensuring programs meet institutional goals, timelines, and sustainability targets.

The ideal candidate brings extensive experience in enterprise product management and solution delivery within complex organizations. A strong ability to align product strategy with institutional goals, guide multi-team Agile delivery, and make architecture-aware decisions is essential. Familiarity with SAFe and experience leading agile transformation at scale is strongly preferred. This role requires strategic thinking, excellent communication, and the ability to lead across technical, academic, and administrative domains to drive long-term system evolution.

Full Job Description

Qualifications

Master's Degree in Management Information Systems, Computer Science, Business Administration, or a related field and agile/SAFe product management certification (e.g., SAFe Product Manager, SAFE Implementation, ACSPO) required with a minimum of 8 years of experience in product management, system development or IT project management, with at least 3 years in a leadership role, or an equivalent combination of education, training, and experience.

• Proven experience in managing enterprise systems, transitioning teams to SAFe or similar scaled agile framework and sustaining long-term operations.
• Strong knowledge of academic management systems and enterprise applications.
• Excellent knowledge of academic policies and processes.
• Excellent leadership, communication and problem-solving skills.
• Excellent interpersonal, conflict resolution and communication skills.
  

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.