Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Serving students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and develops foundational support services to help achieve SFU’s academic, research and community engagement missions. We deliver SFU’s day-to-day operational and administrative needs through the work of Ancillary Services; Facilities Services; Finance; IT Services; and Safety & Risk Services. We collaboratively, respectfully and inclusively engage and work with our community partners to meet the needs of and make a difference in the everyday lives of the people we serve, in addition to creating a vibrant work culture of learning and growth for our over 600 staff.

Ancillary Services is composed of five departments that provide core services to students, faculty, staff and external community. Through Meeting, Event & Conference Services; Food; Bookstore & Spirit Shop; Parking & Sustainable Mobility Services; Document Solutions; and a variety of experience programs, Ancillary Services strives to create vibrant, engaging and welcoming spaces across all three SFU campuses.

About the Role

The Functional Analyst provides day to day operational support for Ungerboeck Event Business Management System (EBMS). The position serves as the departmental expert in the use of the EBMS events module and adapts and responds to system problems or changes by investigating errors or processes, reviewing configurations, and analyzing data and developing specifications for technical personnel to correct problems or make updates needed by MECS. The Functional Analyst works closely with end users by providing training and support in application usage, problem resolution, and business process optimization. The incumbent analyzes business reporting requirements for MECS and develops queries and reports to provide analytics for event planning and decision-making processes. The position provides training for new and temporary staff, as well as staff in other departments. The position is responsible for the administration and reconciliation of the department's ticket revenue accounts. The Functional Analyst reviews business practices and advises MECS staff on best practices.

Full Job Description

Qualifications

Bachelor's degree in Business or related discipline and two years of related experience in a functional role, or an equivalent combination of education, training, and experience.

• Proficiency in Event Business Management Systems (e,g. Ungerboeck).
• Good knowledge of MECS practices and functions (e.g., event planning, management reports, registration module, payment, events calendar and history, event budgeting).
• Good knowledge of enterprise level information systems (i.e. SIMS, HAP, FAST).
• Proficient in the use of word processing, database, presentation and spreadsheet applications (i.e. PowerPoint, Word, Excel).
• Good knowledge of business process design and analysis.
• Good understanding of creating client-centred processes.
• Good knowledge of financial administration.
• Excellent critical thinking and problem solving skills.
• Good research skills.
• Excellent process analysis, mapping, and documentation skills.
• Excellent interpersonal, organizational, facilitation and training skills.
• Excellent communication skills (oral, written, and presentation).
• Excellent analytical reasoning, problem-solving, and conflict-resolution skills.
• Ability to work collaboratively in a team environment.
• Ability to exercise tact, mature judgment and diplomacy.
• Ability to arrange suitable transportation to various work locations.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

• An additional 7% pay in lieu of benefits & 8% vacation pay
• Employer paid extended health & dental plans
• Professional development funds (minimum contract period of 1 year)
• Hybrid-work program for eligible positions

Additional Information

The assignment end date is August 28, 2026.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.