Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Our Mission
AAE exists to further SFU’s mission and reputation by strategically fundraising for the university’s priorities and creating meaningful, lifelong connections with our donor and alumni community. We operate with integrity and professionalism as SFU’s fundraising, events, and alumni engagement experts—accountable for all the university’s fundraising activities within the private sector.

Our Vision
AAE is recognized as a fundamental institutional partner at SFU and a leading university advancement and alumni engagement department in Canada. We work as one team with one goal to provide insight, knowledge-sharing and efficient systems and processes to support SFU’s growth and enhance fundraising performance.

About the Role

The Business Analyst provides day-to-day operational and project support for the Advancement & Alumni Engagement department's information systems with a primary focus on the Blackbaud Enterprise CRM platform. The role supports analyzing business needs, configuring systems, documenting business processes, and developing specifications for system enhancements and reports. The Business Analyst I conducts requirements gathering, application testing, user acceptance testing and identifies and resolves system issues, monitors data integrity, and participates in the preparation of training materials and delivery of end-user training. The role develops and maintains business knowledge of AAE operations and fundraising workflows to ensure positive downstream impacts on the department.

Full Job Description

Qualifications

Bachelor's degree in Computing Science or Business Administration, with four years of related business analysis experience enterprise information systems in a large, complex, environment, or an equivalent combination of education, training, and experience.

• Excellent knowledge of fundraising constituent record management (CRM) systems.
• Excellent knowledge of enterprise information systems and CRM platforms (e.g., Blackbaud Enterprise CRM)
• Excellent knowledge of business process design and analysis.
• Excellent knowledge of software design, database applications for standard business processes, and data analysis.
• Excellent knowledge of SQL query language and report writing tools (e.g., Tableau, PowerBI).
• Working knowledge of fundraising operations and donor and alumni engagement workflows to inform system support and configuration decisions.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

There are 2 positions available.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.