Fraud Risk Analyst
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
The Fraud Risk Analyst provides support and service to our business partners while remaining agile. Responsible for managing, monitoring and coordinating fraud strategy telephony integrations projects for credit, debit and commercial card products. Performs data analysis to identify data anomalies, trends, problem solve and make recommendations. May analyze data to determine loss impact on any given product and determine multiple risk management strategies. Responsible to collaborate with internal staff and vendors. Critical to the candidate’s success is strong SAS/SQL programming skills, and fraud domain expertise. The position relies on the individual to be an initiative-taker, results driven, comfortable preparing reports and presentations, and can effectively communicate.
Key Responsibilities
- Act as a trusted advisor to business partners
- Conduct root cause analysis
- Perform analysis using SAS, SQL, R, Python, or similar programming language to tie data from multiple sources together and identify emerging fraud trends
- Perform ad hoc analysis, recommending opportunities for enhancements
- Track and monitor projects, data and metrics
- Provide actionable information when problems arise
- Respond to unexpected events and findings
- Ability to conduct an analysis of business need and/or define and maintain complex process flows as needed, leading meetings, planning agendas, and conferring with business line leaders
- Effectively project manage while anticipating stakeholder needs and outcomes
- Adhere to team standards, compliance and regulatory items, passing all audits
- Seek process improvement paths leading to greater efficiencies and reduce fraud/expenses
- Meet assignment deadlines
- Ability to remove barriers and enable team to meet objectives, while being professional and adhering to processes
- Own vendor issues, collect impacts, track and communicate outcomes
Basic Qualifications
- Bachelor’s or Master’s degree, or equivalent work experience
- Seven to ten years of risk management experience
Preferred Skills/Experience
- Extensive data analytics experience preferably in the financial services industry
- Excellent presentation, interpersonal, written and verbal communication skills
- Ability to prioritize and manage multiple tasks
- Flexible and a tolerance for ambiguity
- Demonstrate proactive problem-solving skills
- Ability to work well in a team environment, but also independently
- Ability to build cross-function relationships, even in a remote environment
- Experience facilitation skills
- Familiar with User Acceptance Testing
- Experience in gathering business requirements
- Strong attention to detail and organization abilities
- Strong project management skills
- SAS, SQL, Toad or Python experience
- Proficient computer skills, especially Microsoft Office applications and data analysis software
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.