Senior Business Analyst

University of Chicago

University of Chicago

IT, Sales & Business Development
Chicago, IL, USA
USD 105k-110k / year
Posted on Dec 24, 2025

Department

OPS ITS - Project Management Office


About the Department

IT Services at the University of Chicago delivers secure, reliable, and innovative technology solutions that enable excellence in research, teaching, and operations. The Enterprise Applications and Services team partners with academic divisions and administrative units to implement modern platforms, advance data-informed decision making, and continuously improve the digital experience for students, faculty, staff, alumni, and partners.


Job Summary

The Senior Business Analyst partners with business and technology teams to deliver solutions that drive organizational goals. This role leads requirements gathering, process analysis, and solution design, ensuring alignment with business needs. The Senior BA oversees testing and implementation readiness, provides actionable insights, and fosters collaboration across stakeholders to enable successful project outcomes.

Responsibilities

  • Serves as a key member of the University Systems team, which provides functional-level support for the University's set of core applications.
  • Performs business analysis, requirements gathering, testing, defect management and remediation.
  • Works with stakeholders to understand their business objectives.
  • Documents and conducts gap analysis between current and future state of business processes.
  • Evaluates business processes, anticipates requirements, uncovers areas for improvement and recommends solutions.
  • Maintains business process documentation throughout the SDLC of the project.
  • Conducts meetings and presentations to share ideas and findings.
  • Leads meetings with guidance from program management or senior management, and distributes meeting minutes and action items.
  • Leads and coordinates requirement gathering sessions with appropriate teams.
  • Plans and facilitates workshops/interviews to identify, analyze, and document business requirements and translates them into business plans/solutions.
  • Prepares and delivers client presentations.
  • Acts as a liaison between business stakeholders and technology teams.
  • Manages Test Plans/ Test Cases/ Defect Management and Remediation.
  • Leads and manages user acceptance testing and receives final approval.
  • Follows the standards established by the BA Organization.
  • Ensures solutions meet business needs and requirements.
  • Prepares and provides training materials when needed.
  • Develops and maintains a comprehensive understanding of business processes
  • Familiar with SDLC of a project.
  • Great communication skills to handle and manage senior level expectations.
  • With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost/benefits analyses. Uses basic understanding of applicable business processes, systems, and industry requirements.
  • Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and/or enhancements to current systems.
  • Performs other related work as needed.


Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.


Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.


Certifications:

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Preferred Qualifications

Education:

  • Bachelor’s degree in a programming/computer science-related field.

Experience:

  • Knowledge and skills developed through 3-5 years of experience in the area of business analysis.
  • Professional work experience with functional writing.
  • 3 - 5 years experience in elicitation of requirements.
  • Minimum 2 years of experience with the development of software testing materials.
  • Minimum 2 year of experience with the development of training materials.

Certifications:

  • International Institute of Business Analysis (IIBA) Certification.

Preferred Competencies

  • Strong verbal and written communication skills to demonstrate understanding in groups of people and one-on-one.
  • Handle a workload that is not necessarily predictable and will require prioritization and/or escalation to leadership.

Working Conditions

  • Remote work with reliable internet connection.
  • Some evening/weekend work.

Application Documents

  • Resume/CV (required)
  • Cover Letter (required)
  • References Contact Information (required)(3)


When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Job Family

Information Technology


Role Impact

Individual Contributor


Scheduled Weekly Hours

37.5


Drug Test Required

No


Health Screen Required

No


Motor Vehicle Record Inquiry Required

No


Pay Rate Type

Salary


FLSA Status

Exempt


Pay Range

$105,000.00 - $110,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.


Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.


Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.